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Silsbee Toyota

Silsbee, TX

4.9
1,474 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here. It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,474 reviews

December 21, 2023

My visit to Silsbee Toyota was the best car buying experience I have ever had everyone was knowledgeable and friendly I will go there again. More

by RIVERBOTTOM28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2023

Silsbee Toyota Dealership exceeded my expectations. Friendy staff and no pressure. Tracy was very efficient pairy my phone to my new 4Runner. I am very satisfied with service I received there and would More

by hvacjcrowder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2023

No Pressure Sale and the staff was very nice and helpful, from start to finish. More

by coreywmatthews
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2023

Second vehicle purchased from Silsbee Toyota and they did not disappoint. Did not push us to settle for something on lot. Went above and found just what we wanted. More

by Rbk7k
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gonzales
December 19, 2023

Everyone was very kind and worked hard to get us what we wanted in a vehicle as well as financing. Very nice car buying experience. More

by tstorie2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy and Joe at Silsbee Toyota , Jeff Scifres
December 16, 2023

Dealership has very nice atmosphere and Tracy our sales person was great . She was very sweet and did not pressure us to buy. She joked around with us made us feel comfortable and helped me set up everythi More

by kimducote08
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

Dishonest. The salesman openly lied and tried bully tactics to make the sale. When purchasing another vehicle, the dealership forced me to deal with the same More

by KajunBuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ben Burla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Silsbee Toyota responded

Thank you for your response. We value your feedback. Our General Sales Manager, Justin Bumsted, would appreciate the opportunity to discuss your experience. Please contact him directly at 409-895-3736. Thank you, the team at Silsbee Toyota

December 13, 2023

Silsbee Toyota had taken a chance on me in 2017 and sold me my new car, 2017 Camry. Since I’ve bought three other new vehicles from Ben Burla who I consider a real good Friend of mine. More

by CURTISW244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

They were prompt and kept me updated frequently. When there was a problem identified with my tires he informed me & had all relevant data ready so I could make an informed decision. More

by rawleysx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
December 09, 2023

I thought they were super nice and Justin Bumstead was a hoot. I never enjoyed buying a vehicle so much. More

by GENEVICKI11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Bumsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Gonzales
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