Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Silsbee Toyota
Silsbee, TX
1,381 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here.
It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,381 reviews
October 31, 2024
Zach was absolutely awesome! He did not rush me into making a decision to buy the car. He answered all my questions. Overall the process was very smooth and completed in a timel He did not rush me into making a decision to buy the car. He answered all my questions. Overall the process was very smooth and completed in a timely manner. More
by valentinasosa18
Verified CustomerEmployees Worked With
Other Employees :
The car celaning crew was very efficient & fast.
October 27, 2024
Zach took good care of me and worked hard to make my purchase as simple and pleasant as possible. The transition from my truck to the new was a very smooth one thanks to Zach. Plus, the entire staff tre purchase as simple and pleasant as possible. The transition from my truck to the new was a very smooth one thanks to Zach. Plus, the entire staff treated me respectfully and ensured issues and requests regarding the vehicle were given appropriate attention. This dealership is top notch. Great team, personable, professional, and reasonable. More
by hauserdj369
Employees Worked With
Other Employees :
Not sure of Randy's last name.
October 27, 2024
Met my needs. Very welcoming dealership. Transaction was direct and to the point. Willing to compromise when appropriate to to do so. Very welcoming dealership. Transaction was direct and to the point. Willing to compromise when appropriate to to do so. More
by PAULGRIMES501
October 25, 2024
Everyone in the entire dealership was very friendly and interested in the car we were purchasing. I will bring all my future vehicle purchases to Silsbee Toyota! interested in the car we were purchasing. I will bring all my future vehicle purchases to Silsbee Toyota! More
by RPCHOLETTE
October 20, 2024
We found ourselves in sudden need of a vehicle in a rather short order of time. Tracy and Randy did everything quickly and timely to get us this car. They also showed a tremendous amount of patience th rather short order of time. Tracy and Randy did everything quickly and timely to get us this car. They also showed a tremendous amount of patience throughout the experience. Would highly recommend! More
by basscat71
October 19, 2024
Walter is excellent, he got me right into a new Camry with all of the options I was hoping for. I’m excited to have a reliable car and will definitely be going back to Silsbee Toyota the next time I get with all of the options I was hoping for. I’m excited to have a reliable car and will definitely be going back to Silsbee Toyota the next time I get a car. More
by Zach
October 19, 2024
When I got this new to me car I started service in Silsbee and I like to stick to one place. However, I sure miss that my oil change place in Lumberton did a complimentary vacuum on the driver side. L Silsbee and I like to stick to one place. However, I sure miss that my oil change place in Lumberton did a complimentary vacuum on the driver side. Little details matter. I could also pay with my card without paying 3.5% extra. In 2024 everyone pays with cards. I don't want to pay extra to use my card. More
by Toyota owner
Employees Worked With
I would give the lady a 1 star for not acknowledging me with a nod or anything over 5 minutes.
October 18, 2024
They were very helpful with the whole process. I was very satisfied with the complete transaction. I was very satisfied with the complete transaction. More
by carrollkatie68
Employees Worked With
