Silsbee Toyota

Worst customer service a dealership could have. We bought a car and the next day it started doing a shutter while only driving. They tried their hardest to convince me that it was normal on the 10 We bought a car and the next day it started doing a shutter while only driving. They tried their hardest to convince me that it was normal on the 10 speed transmission. I’m sorry I’m not going to drive a vehicle that jerks me back and forth while in motion. If your vehicle is still under the factory warranty like mine they will send it to their new car dealership and watch out for the service supervisor she claims to be in the business all these years and that it was also a normal thing to do. Please GM train qualified people to have a better customer service personality rather than training people to feed a long line of xx to us. I will never go back to them or do any kind of business with any dealership as long as these certain individuals work there. Megan Adams- new car service supervisor if you’re wondering. More

Everyone was very professional and personable. I felt valued and not pressured. They made the while deal very easy. I felt valued and not pressured. They made the while deal very easy. More

Silsbee Toyota is a great dealership with very professional employees. I will definitely recommend silsbee Toyota to my friends and will continue to do business with them in the future. professional employees. I will definitely recommend silsbee Toyota to my friends and will continue to do business with them in the future. More

Silsbee Toyota had the perfect used truck for my son’s first vehicle. Josh Gonzales was the salesman we dealt with and he was great! He made me feel comfortable from the moment we started speaking out on first vehicle. Josh Gonzales was the salesman we dealt with and he was great! He made me feel comfortable from the moment we started speaking out on the lot. He made the whole process quick and easy for me which I really appreciated! The GM, Justin Bumsted, quickly jumped in and filled out some paperwork for me in a hurry to get over to the bank at closing time. I will definitely recommend them to anybody looking to buy a vehicle. More

Everyone I dealt with was helpful, reliable and honest. I was given a good deal on my vehicle. I definitely would recommend this salesman, and dealership. I have to give a special shout out to the finan I was given a good deal on my vehicle. I definitely would recommend this salesman, and dealership. I have to give a special shout out to the finance manager, Joe, for his patience and special help. More

Been with this dealership since 2005 and have always been pleased with service and employees. pleased with service and employees. More

Josh was a wonderful salesman! Wasn’t pushy and didn’t try to get me to buy something I did not need! Listened to me and was very patient! Wasn’t pushy and didn’t try to get me to buy something I did not need! Listened to me and was very patient! More

Silsbee Toyota was a pleasure to work with, but Josh was absolutely phenomenal. He listened, he worked to get me the best deal possible, and most of all he made the uneasy process of buying a vehicle quick absolutely phenomenal. He listened, he worked to get me the best deal possible, and most of all he made the uneasy process of buying a vehicle quick and simple. I plan on sending colleagues and family members to see him whenever the need arises More

Great dealer to work with! I would highly recommend them to any Toyota a owner. I would highly recommend them to any Toyota a owner. More

Tracy and the crew at Silsbee Toyota made buying a car easy. I would definitely buy from Tracy and Silsbee Toyota again. The whole process was easy and done within a timely manner. easy. I would definitely buy from Tracy and Silsbee Toyota again. The whole process was easy and done within a timely manner. More