Silsbee Toyota

REPAIR OF MY 2020 HIGHLANDER IT TOOK SEVERAL VISITS, NO FAULT OF THE DEALERSHIP, HAD TROUBLE GETTING PART FROM TOYOTA. BUT ONCE THEY GOT THE PART THEY TOOK VERY GOOD CARE OF MY P IT TOOK SEVERAL VISITS, NO FAULT OF THE DEALERSHIP, HAD TROUBLE GETTING PART FROM TOYOTA. BUT ONCE THEY GOT THE PART THEY TOOK VERY GOOD CARE OF MY PROBLEM. More

Fast and Efficient I was able to drop my car off early and they called me when it was ready. She told me it would take about 3 hours for the work and it was just about I was able to drop my car off early and they called me when it was ready. She told me it would take about 3 hours for the work and it was just about that. My paperwork was ready when I got there and took no time at all. More

6 month/5000 mile scheduled maintenance. Had an appt. for 11:30 and it was 1 hour from then that they even got my car to start working on it!! I did not leave until 1:00 and all they had to d Had an appt. for 11:30 and it was 1 hour from then that they even got my car to start working on it!! I did not leave until 1:00 and all they had to do was rotate the tires and safety inspection. I thought this was not effiiciently done and hope next time they start work closer to my appt. time. I thought this was why you make appointments. Other than this I was satisfied with the work done and the friendly service staff!!! More

Ben is an honest and outstanding friend. I have been buying cars for over two decades. Ben is the only salesperson that really cares. Thank you!! buying cars for over two decades. Ben is the only salesperson that really cares. Thank you!! More

Great service department! Jesse always is very knowledgeable and friendly! She always tells me about how long the service will take l will continue to use this dealership for service and will buy knowledgeable and friendly! She always tells me about how long the service will take l will continue to use this dealership for service and will buy my new vehicles from Walter Stephens !!! More

What service Been waiting on part for a recall. Haven’t been in yet Waiting for a call to setup appointment will review when that’s done Been waiting on part for a recall. Haven’t been in yet Waiting for a call to setup appointment will review when that’s done More

Great help!!! So excited for my new car, Ben was very awesome in assisting me to learn about my new toyota camry TRD. So thankful to shop at silsbee toyota!!! awesome in assisting me to learn about my new toyota camry TRD. So thankful to shop at silsbee toyota!!! More

Fast friendly service! You want twenty five words so I’m adding as many as needed to complete this”easy” feed back. You need lessons from the dealership on customer satisfaction. adding as many as needed to complete this”easy” feed back. You need lessons from the dealership on customer satisfaction. More

So glad I purchased my vehicle with them. There was zero pressure at all, made the first time car buying experience easy for me! Would highly recommend this dealership pressure at all, made the first time car buying experience easy for me! Would highly recommend this dealership More

Greatest service ever!! Couldn't be more happy with my experience. From the start to when I picked up the truck. Will strongly recommend!! Thanks for all the help!! Couldn't be more happy with my experience. From the start to when I picked up the truck. Will strongly recommend!! Thanks for all the help!! More