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Silsbee Toyota
Silsbee, TX
1,472 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here.
It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,472 reviews
October 02, 2020
awesome service dept! always friendly, fast and help out with all my service needs. everyone in the service dept are so friendly and helpful. I will continue to go there for all my service needs with all my service needs. everyone in the service dept are so friendly and helpful. I will continue to go there for all my service needs More
by Boogie2014
Verified Customer
September 28, 2020
Super friendly. More than anything they respected my time as a customer by honoring the appointment slot. Doesn’t seem Dealerships don’t do that these days. Been a long time since I’ve used a dealersh time as a customer by honoring the appointment slot. Doesn’t seem Dealerships don’t do that these days. Been a long time since I’ve used a dealership to perform the service, and I’ll definitely be back. More
by joshua_leblanc
Employees Worked With
September 26, 2020
Best sales person ever. Work late after closing hours to make sure we were taken care of. Finance gentleman stayed late after hours to make sure we were taken care of. GREAT EXPERIENCE AT SILSBEE TOYOTA make sure we were taken care of. Finance gentleman stayed late after hours to make sure we were taken care of. GREAT EXPERIENCE AT SILSBEE TOYOTA More
by Theresa.hardy57
Employees Worked With
Jim Shirey, Liz Harrison, Heath Mitchell, Ruby Holland
September 25, 2020
The salesman Ben Burla was very courteous and professional.He answered all my questions about the truck I wanted and what it would take to purchase it.The best salesman I’ve talked to in a long t professional.He answered all my questions about the truck I wanted and what it would take to purchase it.The best salesman I’ve talked to in a long time and the finance officer was great also. More
by Williamhaynes1954
Employees Worked With
September 23, 2020
Pleased with service appointment today. Was cordially greeted when arriving for my appointment. The system for for entering the service cue was well designed and implemented. I was kept updated and sched greeted when arriving for my appointment. The system for for entering the service cue was well designed and implemented. I was kept updated and scheduled service provided. Checkout was efficient and cashier was very pleasant. More
by laneigh.harkness
September 21, 2020
Best Toyota dealership and service department around! They always do an excellent job all the way around! Very happy and pleased! Highly recommend, go check them out ! They always do an excellent job all the way around! Very happy and pleased! Highly recommend, go check them out ! More
by JNHILL2128
Employees Worked With
September 21, 2020
Very thorough With their service work. Pleasant service advisors and staff . Answer my questions or find the answer for me. Work easily with my schedule. advisors and staff . Answer my questions or find the answer for me. Work easily with my schedule. More
by ANNH2005
September 21, 2020
As always the staff are very pleasant and professional; the sales and finance staff at Silsbee Toyota continue to excel and go above and beyond the sales and finance staff at Silsbee Toyota continue to excel and go above and beyond More
by CHASROB29
September 18, 2020
Everything was easy, from the moment we stepped on the lot. From our salesperson to the financing process, we were very satisfied. Tyler Tatum did an awesome job showing us exactly what we needed to see. lot. From our salesperson to the financing process, we were very satisfied. Tyler Tatum did an awesome job showing us exactly what we needed to see. More
by kbreaux1
Employees Worked With
Heath Mitchell, Tyler Tatum
September 17, 2020
Great service and professionalism. Also, very courteous and respectful. I would recommend your dealership to everyone that I could. Thank you for a very pleasant experience. and respectful. I would recommend your dealership to everyone that I could. Thank you for a very pleasant experience. More
by MJDEDAIG
Employees Worked With
Jim Shirey
