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Silsbee Toyota
Silsbee, TX
1,400 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here.
It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,400 reviews
July 02, 2020
Service Inspection Brought my Highlander in for 15,000 mile inspection/service work. Staff was friendly and professional. Work was completed in a timely manner. I was al Brought my Highlander in for 15,000 mile inspection/service work. Staff was friendly and professional. Work was completed in a timely manner. I was also notified that the resolution to a recall was now available and the part would be ordered and I would be contacted when it arrived in order to setup a follow up appointment. This was a great experience for me. More
by TEWELLRED
Verified CustomerEmployees Worked With
July 01, 2020
Good experience. I came in not even knowing what kind of car I wanted. Through several trials and the patience of the salesman, I was able to choose exactly what I wa I came in not even knowing what kind of car I wanted. Through several trials and the patience of the salesman, I was able to choose exactly what I wanted, needed, and could afford. More
by charmarwall
July 01, 2020
From the moment i spoke with John on the telephone to the drive out after the buy, I never felt any pressure or push to buy a vehicle I did not want nor any pressure to buy the vehicle I did want. Very smoo drive out after the buy, I never felt any pressure or push to buy a vehicle I did not want nor any pressure to buy the vehicle I did want. Very smooth and most informative about the vehicle and the purchase. If something was not in his line of sales, he deferred to the proper team member for their expert knowledge to answer our questions. Thank you again John Garrie More
by Mary
Employees Worked With
John Garrie
July 01, 2020
Jessie So nice and friendly. Seems to be on top of the service job. Great attitude toward the job. Always asking about you needs.,if you're comfortable. So nice and friendly. Seems to be on top of the service job. Great attitude toward the job. Always asking about you needs.,if you're comfortable. More
by LEEODOM
June 30, 2020
John was absolutely amazing, never have I had a better experience buying a vehicle, if you are in market for a honest car deal get up with this man! experience buying a vehicle, if you are in market for a honest car deal get up with this man! More
by Flipper
Employees Worked With
John Garrie
June 30, 2020
Decent/average service. Didn't really go above and beyond. Had to go back in to get them to put air in my tires so the sensor would go off after they did a tire rotation. Kind of felt like that shoul beyond. Had to go back in to get them to put air in my tires so the sensor would go off after they did a tire rotation. Kind of felt like that should have been a given... More
by STEPHENSE
June 25, 2020
20,00 mile service Low tire indicator came on the next day. I checked all four tires and all were checked around 30 or below. Recommended 35 on door. Low tire indicator came on the next day. I checked all four tires and all were checked around 30 or below. Recommended 35 on door. More
by JERRYRODRIGUES
Employees Worked With
June 19, 2020
Great dealership This is my 3rd vehicle to purchase from Silsbee Toyota and my 2nd one to purchase from Tracy Poland. I have been very happy with my purchases and the This is my 3rd vehicle to purchase from Silsbee Toyota and my 2nd one to purchase from Tracy Poland. I have been very happy with my purchases and the service that I have received after my purchases. More
by Helmma
Employees Worked With
June 18, 2020
Service diagnostic was reasonably quick . estimarlte for repair was super inflated. Did repairs in 2.5 hours for $350 in parts using OEM parts. Can not justify book rate on this repair. repair was super inflated. Did repairs in 2.5 hours for $350 in parts using OEM parts. Can not justify book rate on this repair. More
by SPONSLERERIC
Employees Worked With
June 18, 2020
Great speedy service...love their service dept they got me in fast and got me out even quicker. Awesome service dept to deal with on a regular basis me in fast and got me out even quicker. Awesome service dept to deal with on a regular basis More
by K5JEP3
