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Silsbee Toyota
Silsbee, TX
1,401 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here.
It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,401 reviews
July 23, 2020
Greeted at the door, with social distancing. Car was ready in no time. Smelled clean and disinfected! Great job by the service department! Many thanks ready in no time. Smelled clean and disinfected! Great job by the service department! Many thanks More
by RAYNALEE460
Verified Customer
July 22, 2020
Outstanding customer service and customer responsiveness. James Redd did not pressure me. He was approachable and professional. He clearly explained my options and answered my inquiries. He gave me his undiv James Redd did not pressure me. He was approachable and professional. He clearly explained my options and answered my inquiries. He gave me his undivided attention. More
by americasjoy
July 22, 2020
C. CASTOLENIA Salesman John Garrie was very nice and gave us a lot of info on the vehicle we bought. good experience all the way around. Will be back when needing a Salesman John Garrie was very nice and gave us a lot of info on the vehicle we bought. good experience all the way around. Will be back when needing another vehicle. More
by castolenia
Employees Worked With
Tony Vega, John Garrie, Heath Mitchell
July 22, 2020
Recall on Highlander The Service Department was proactive in ordering the recall replacement part and scheduling an appointment that was convenient for me. The service sta The Service Department was proactive in ordering the recall replacement part and scheduling an appointment that was convenient for me. The service staff was friendly and efficient in handling the repair to my Highlander. More
by TEWELLRED
Employees Worked With
July 20, 2020
Super friendly staff. Service department is great. James is a great salesman who really knows the vehicles. Will be back when we need another car is a great salesman who really knows the vehicles. Will be back when we need another car More
by JERRYCRUMLEY
July 20, 2020
I have purchased at least 8 vehicles at Silsbee Toyota... there is not another dealership that I would go to. Their service department is top notch! there is not another dealership that I would go to. Their service department is top notch! More
by DEANMCCARTY
Employees Worked With
July 19, 2020
good experience when buying and really good service I will buy again (if the price is right) but the service dept. is the best I have experienced, and in my 74 years I have been in several dealerships. I will buy again (if the price is right) but the service dept. is the best I have experienced, and in my 74 years I have been in several dealerships. More
by JCURL62
Employees Worked With
July 18, 2020
Always the best experience. Silsbee Toyota has the absolute best service department. I can always count on Them to take care of my vehicle 100%. absolute best service department. I can always count on Them to take care of my vehicle 100%. More
by MARKWEHMEYER
July 17, 2020
Always a pleasant experience Last minute call and get right in. Personnel friendly and professional. Very happy with the service here. Have dealt with Amanda the past couple years Last minute call and get right in. Personnel friendly and professional. Very happy with the service here. Have dealt with Amanda the past couple years, Jessie was there the last oil change. Both very professional! Will definitely be back, thanks! More
by RHONDATATOM
July 17, 2020
Thank You for another easy purchase! We have bought 3 vehicles from Walter, and wouldn't want to talk to/deal with anyone else. He is almost like extended family. Enjoyed visiting and app We have bought 3 vehicles from Walter, and wouldn't want to talk to/deal with anyone else. He is almost like extended family. Enjoyed visiting and appreciated his knowledgable input on our latest vehicle. We love it, and is exactly what we need. More
by SUMORELAND
Employees Worked With
