Silsbee Toyota

6 month/5000 mile scheduled maintenance. Had an appt. for 11:30 and it was 1 hour from then that they even got my car to start working on it!! I did not leave until 1:00 and all they had to d Had an appt. for 11:30 and it was 1 hour from then that they even got my car to start working on it!! I did not leave until 1:00 and all they had to do was rotate the tires and safety inspection. I thought this was not effiiciently done and hope next time they start work closer to my appt. time. I thought this was why you make appointments. Other than this I was satisfied with the work done and the friendly service staff!!! More

Ben is an honest and outstanding friend. I have been buying cars for over two decades. Ben is the only salesperson that really cares. Thank you!! buying cars for over two decades. Ben is the only salesperson that really cares. Thank you!! More

Great service department! Jesse always is very knowledgeable and friendly! She always tells me about how long the service will take l will continue to use this dealership for service and will buy knowledgeable and friendly! She always tells me about how long the service will take l will continue to use this dealership for service and will buy my new vehicles from Walter Stephens !!! More

What service Been waiting on part for a recall. Haven’t been in yet Waiting for a call to setup appointment will review when that’s done Been waiting on part for a recall. Haven’t been in yet Waiting for a call to setup appointment will review when that’s done More

Fast friendly service! You want twenty five words so I’m adding as many as needed to complete this”easy” feed back. You need lessons from the dealership on customer satisfaction. adding as many as needed to complete this”easy” feed back. You need lessons from the dealership on customer satisfaction. More

Great help!!! So excited for my new car, Ben was very awesome in assisting me to learn about my new toyota camry TRD. So thankful to shop at silsbee toyota!!! awesome in assisting me to learn about my new toyota camry TRD. So thankful to shop at silsbee toyota!!! More

So glad I purchased my vehicle with them. There was zero pressure at all, made the first time car buying experience easy for me! Would highly recommend this dealership pressure at all, made the first time car buying experience easy for me! Would highly recommend this dealership More

You get great customer service before you buy the vehicle but once you do not so much,,, very displeased to know that my car I spent so much money on there at that dealership does not retain its value very d but once you do not so much,,, very displeased to know that my car I spent so much money on there at that dealership does not retain its value very disheartening More

Great service from Jedi & the Service Department! The service visit was handled very efficiently, professionally & in a timely fashion❣️Jesus is always helpful and knows all the answers👏🏻👏🏻 service visit was handled very efficiently, professionally & in a timely fashion❣️Jesus is always helpful and knows all the answers👏🏻👏🏻 More

Greatest service ever!! Couldn't be more happy with my experience. From the start to when I picked up the truck. Will strongly recommend!! Thanks for all the help!! Couldn't be more happy with my experience. From the start to when I picked up the truck. Will strongly recommend!! Thanks for all the help!! More