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Silsbee Toyota

Silsbee, TX

4.8
1,401 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here. It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,401 reviews

September 03, 2020

It was a great experience buying my first car. Tracy was really good at the details of the car and not at all pushy. I would recommend this is one stop shop for your car deal. More

by Rushali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega
September 02, 2020

I don’t know anyone who enjoys the car buying experience...but, it was actually a fun experience dealing with Ruby Holland when buying the Toyota Highlander. If Ruby didn’t know the answer to my More

by dbrenner6
Recommend Dealer
Yes
Employees Worked With
Ruby Holland
August 27, 2020

Had a great experience! I went in concern that I was too upside down on my trade to get a good deal. I got more than expected for my trade and zero percent interest made it possible to drive away in a new c More

by fdwakefield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega
August 22, 2020

I had to go inside because no one came out. Jessie was on the phone. Other person (the one without a mask) started waiting on me. She was coughing a lot! I am not paranoid about people wearing masks but she More

by EILEENCHAPMAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2020

Absolutely Awesome Customer Service, I had one of the BEST DONUTS I HAVE EVER HAD AS WELL, I AM A RETURN CUSTOMER, ALSO WERE I BOUGHT MY CAR FROM More

by Debbie Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey
August 18, 2020

Completed 2 recalls and service in great time. They were friendly and kept me up to date on the process. Happy with the service provided. More

by DAH031580
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey
August 17, 2020

This is “iffy”. I requested a package online. I was told it had been canceled with no explanation. I was not very happy about it, but the advisor did offer a small discount on the services performed. I wa More

by EBFEBAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2020

Silsbee Toyota Service is top notch I was due for new tires, brakes, fluids, and a battery (70,000 service). Jessie gave me quotes... of course I shopped around first. Modica Bros, Disco More

by DEANMCCARTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2020

Ruby did a fantastic job. Very courteous and friendly. Will recommend her to my friends also looking for a new truck. Best service I have had in a long time. More

by W.layne68
Recommend Dealer
Yes
Employees Worked With
Ruby Holland
August 13, 2020

Everyone was so polite. They were informative. I was there to get my oil changed and it was fast and I did not have to wait a long time. Waiting area is nice. More

by marcontells
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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