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Silsbee Toyota

Silsbee, TX

4.9
1,471 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here. It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,471 reviews

January 18, 2021

They are always informative, kind, and try to get you in & out as fast as possible. I always appreciate the staff, and like to get a complimentary espresso while I am there. More

by ORANGESKUNKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2021

Every time I have called Jessie to schedule an appointment or ask a question she always gets me scheduled quickly and answers any questions I have promptly. More

by WUDCHUKR9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2021

Great customer service as usual. I like their new service messaging, while your vehicle is being serviced. If they have a cabin, engine filter or any other item that needs to changed, it sends a message to y More

by PSTAUD22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey
January 13, 2021

Excellent buying experience. Tracy Poland was professional, knowledgeable and friendly. Joe Nallie in Finance was also the Best. We highly recommend Silsbee Toyota to our friends. More

by Becky & Gary Clayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Nallie, Tony Vega
January 08, 2021

I approached Amanda Jordan with an inquiry on a special they had for oil changes. She explained the process and got me an appointment that fit my schedule. Once I arrived for my appt she took down some i More

by Tx8350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

Ben is excellent he goes above and beyond. The facility is very neat and clean. Definitely would recommend Silsbee Toyota for your next vehicle purchase. More

by MISHAR1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega
December 30, 2020

Nice clean modern design facility very friendly staff I was greeted right away was there for service of my 2013 Prius ended up test driving the 2021 Corolla hybrid salesman was very knowledgeable of the ve More

by mefawest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Mitchell
December 30, 2020

Service staff friendly. Service time was very acceptable. Wait area very nice with tv, coffee, and pastries; snack and drink machines also available. Restroom clean. More

by d_blaisdell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey
December 25, 2020

Great salesman to work that ended up helping me to make my decision. Love my new car! Def recommend them for your next vehicle purchase! More

by Supawytehonky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryanna Cooke, Heath Mitchell
December 24, 2020

Toyota staff at Silsbee Toyota were easy to do busy with and eager and accomadating in the effort to locate the vehicle of our choice. Proficient and professional but down home country. More

by charliedean
Recommend Dealer
Yes
Employees Worked With
James Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby Holland
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