Sill-Terhar Motors - Service Center

battery problems Was having battery issues with my f-350 .Del Williams handled the problem rapidly with new batteries and offered to have the truck inspected if the b Was having battery issues with my f-350 .Del Williams handled the problem rapidly with new batteries and offered to have the truck inspected if the batteries did not correct the problem More

Very efficient and friendly service We had just purchased a 2005 Lincoln Town Car from a dealer in Parker, but we live in Westminster, so we came to Sill-Terhar to buy a second key and g We had just purchased a 2005 Lincoln Town Car from a dealer in Parker, but we live in Westminster, so we came to Sill-Terhar to buy a second key and get it and the fob programmed. Del, in the service dept. was very pleasant to work with and took good care of everything we needed. He even contacted the other dealer to resolve an issue that came up with the fob they had provided. I was very happy with the outcome and will definitely go back to Sill-Terhar when we need service. More

Excellent Experience!!! All around it was an excellent experience. I went in thinking that I needed a software update, which was quoted at $160.00. They gave me 1 hour free d All around it was an excellent experience. I went in thinking that I needed a software update, which was quoted at $160.00. They gave me 1 hour free diagnostic, and ended up fixing it for $60.00. That shows me that they weren't trying to sell me stuff I didn't need. They were very honest. Everyone was courteous and did their jobs well. I would definitely recommend them. More

So how long does it take to repair a Jaguar X-type? Well it's been 26 days since my wife and I were told the repairs to her car would take 3 days, now 26 days into this nightmare and don't have the car back it's been 26 days since my wife and I were told the repairs to her car would take 3 days, now 26 days into this nightmare and don't have the car back. So if you're in the market for a new or used car, avoid these guys. One, Sil Tehar does not take responsibility for their messing up a parts order, then over charge for parts they claim they can not find. Two, communication is simply terrible, when you have to call their Jaguar service department to find out what's going on after 10 days, then you're told "We have not got all the parts in." Three and last when there's a comment form their service rep "Well this happens." Simply the worst service I've every seen, had and the sad part, not even "we're sorry." Don't buy or have your Jaguar serviced by these people... More

This dealership is a joke! I have a 2006 Volvo S60R and the "Factory Trained Mechanics" left dirty rags under the hood right next to the timing belts! The timing cover was also loose with the bolts falling the "Factory Trained Mechanics" left dirty rags under the hood right next to the timing belts! The timing cover was also loose with the bolts falling out. Every time I go there I leave and something else is broken!!! Randall is a terrible service advisor and very demeaning to customers More

I got cheated! If you are doing business with Sill-TerHar in Broomfield, Colorado, please read this… In June of 2006, I took my 1996 Windstar to Sill-TerHar for a tune-up. They replaced the belt and all six in Broomfield, Colorado, please read this… In June of 2006, I took my 1996 Windstar to Sill-TerHar for a tune-up. They replaced the belt and all six spark plugs and wires in addition to tunings. I paid $545.41 for this service. In March of this year, my car acted up on the road. I ended up using a small auto shop that was close by. The mechanic determined that one of the wires was bad. I was surprised a wire was defective so early-generally it was suggested that there should be 100k miles between spark plug and wires changes. The current total miles on the car is 78K. We discovered the set of six wires were of two different colors at the boots. I took the service agreement and the wires to Sill-TerHar to see if there was any reasonable explanation for this. The service manager agreed that it was unusual and beat around the bush just to get me confused. I posted a review on Google and it got the attention of Mr. Beau Smith, the owner of Sill-TerHar Motors. Mr. Smith also agreed that wires were marked with cylinder numbers and the MotorCraft logo, neither of which were present on the OEM parts. Unfortunately, after 6 years he does not have records that would indicate any reason for the color differences on the wire boots. Mr. Smith posted his comment just to salvage his reputation. Sill-TerHar was the only mechanic I went to for all of my previous Windstar repair work. I am 100% confident that if the wires were from the same box and the same batch they should have the same color. This leads me to believe that Sill-TerHar did not replace all six spark plugs and wires – because my Windstar had low mileage at the time, they just replaced the easy three in the front and skipped the difficult three in the rear. I feel so cheated and would advise against using their services. If you have no other choice and have to go to them, definitely check afterwards to ensure you are not cheated! More