Sill-Terhar Motors

The transmission on my 60k mile 2006 Mazda 3 was making a noise so I brought it to the service center and paid over 100 dollars to have the mechanics look at it.It took them almost 5 minutes to tell me that noise so I brought it to the service center and paid over 100 dollars to have the mechanics look at it.It took them almost 5 minutes to tell me that the transmission was making a noise and that they don't repair transmissions, they only replace them. They quoted me a 3700 price for the labor and parts. The 100 dollar inspection would go towards the cost of the transmission if i choose to use the dealership for the repair. The price seemed high even for a transmission so I left to have it checked out at other mechanics shops. I went to 3 separate shops and they all inspected my transmission for FREE and gave a much more detailed description of what was wrong. All 3 quoted a price that was about half the dealership price so I ended up using one of the other shops. After I got my car returned I went to the dealership to pay the 100 dollar inspection fee but when the guy at the service desk looked up my information they had no record of my service. They guy told me that they didn't show me owing them any money and even if I did I would have to wait till a different employee came back from lunch to use my credit card because no one there knew how to run a credit card. About a week later I received a notice saying I was overdue on my service charges. So apparently there was record of my service somewhere but not at the place where the service happened? It was and still is super confusing but the letter I received had a phone number and I was at least able to pay the money I owed. I absolutely would not recommend using this dealerships service center. I did not use them for the repair so I cant testify to the quality of work but I can testify that they have high pricing, poor customer service and questionable record keeping which is enough to keep me away in the future. More

We went browsing for used Explorers and left with a brand new one at a great price. We were very pleased with the experience and Jeff who assisted us. new one at a great price. We were very pleased with the experience and Jeff who assisted us. More

From the beginning Jeff was very friendly and a pleasure to work with through out the process. He kept in touch with me and responded promptly to e-mail or phone messages. There was no hint of the steroty to work with through out the process. He kept in touch with me and responded promptly to e-mail or phone messages. There was no hint of the sterotypical high pressure sales pitches sometimes associated with car salesmen. Jeff was extemely helpful in finding the right vehicle for me and went out of his way to search other dealers' inventories. He made sure everything was in order so the purchase process went quickly and smoothly. After the purchase, he did a thorough job setting up the media devices and explaining all of the features on the new vehicle. I was very impressed with how knowledgeable he was and with this passion for automobiles. I would definitely recommend Sill-Terhar Motors and especially Jeff Callies to others looking for a vehicle. More

Bill Lovato was our sales person. He was outstanding. He did not push, he was great about follow up. He was persistent and ensured we got a good deal. He was honest and straight forward, his customer s He did not push, he was great about follow up. He was persistent and ensured we got a good deal. He was honest and straight forward, his customer service skills are amazing. He was patient and answered all our questions and put our concerns to rest. He was key in making our experience at the dealership positive. We will send others his way. More

John, We're loving the hybrid MXZ we leased the other John, We're loving the hybrid MXZ we leased the other day . Thanks again for your help through the process - never thought we'd end up with a sed John, We're loving the hybrid MXZ we leased the other day . Thanks again for your help through the process - never thought we'd end up with a sedan (since we were determined to find an SUV) but you found a way to help us understand the upside and great pricing options of the MKZ that we couldn't imagine at the time. We appreciate your style of salesmanship, as it is respectful and laid-back (much like our previous purchase at Sil-Terhar a few years back). Keep up the good work, and please keep our contact info - I might have the itch for one of those F-150s down the road Best wishes -hope you sell the whole lot. RW & RW More

I have used Sill-TerHar to purchase several cars, they have ALWAYS been concerned about what I need the car for. They always followed up. have ALWAYS been concerned about what I need the car for. They always followed up. More