Sill-Terhar Motors

STEER CLEAR OF THIS DEALERSHIP! !! Absolute worst place to do business. Horrible Communication. Horrible Customer Service. Horrible Order Entry. Horrible Follow-up with Cust !! Absolute worst place to do business. Horrible Communication. Horrible Customer Service. Horrible Order Entry. Horrible Follow-up with Customers. Zero (0) star rating! I had to leave a 1 because it will not accept 0! My example is based on an Order placed Nov 15, 2021, for a 2022 vehicle. Order was supposed to get converted to a 2023 due to supply chain issues. Instead, the order was overwritten with someone else's order in September 2022. After 9 months of repeatedly reaching out to the dealership and salesman was finally told 9 months later that the vehicle Ford Motor Company and I were tracking as mine - was not. It wasn't until I walked in the door 605 days after the original order was placed, that I was informed that they had made a mistake, and that the vehicle was not going to get built in 2023. After all that, all they offered was "I'm sorry"! More

STEER CLEAR OF THIS DEALERSHIP! !! Absolute worst place to do business. Horrible Communication. Horrible Customer Service. Horrible Order Entry. Horrible Follow-up with Cust !! Absolute worst place to do business. Horrible Communication. Horrible Customer Service. Horrible Order Entry. Horrible Follow-up with Customers. Zero (0) star rating! Had to leave a 1 because the system will not accept review with 0 stars. My example is based on an Order placed Nov 15, 2021, for a 2022 vehicle. Order was supposed to get converted to a 2023 due to supply chain issues. Instead, the order was overwritten with someone else's order in September 2022. After 9 months of repeatedly reaching out to the dealership and salesman was finally told 9 months later that the vehicle Ford Motor Company and I were tracking as mine - was not. It wasn't until I walked in the door 605 days after the original order was placed, that I was informed that they had made a mistake, and that the vehicle was not going to get built in 2023. After all that all they offered was "I'm sorry"! More

Was a great experience and made the process really simple. I highly recommend this dealership. simple. I highly recommend this dealership. More

Sill-Terhar Motors has had a great reputation for as long as I can remember! The purchase of our new 2023 Escape Hybrid plugin helped keep that reputation in tact! as I can remember! The purchase of our new 2023 Escape Hybrid plugin helped keep that reputation in tact! More

Everyone was great! ! Second F 150 we purchased there and we live almost 100 miles away. ! Second F 150 we purchased there and we live almost 100 miles away. More

Jason was so helpful, he was patient and wanted to help us get what we needed and always cared for our needs. He had great communication! us get what we needed and always cared for our needs. He had great communication! More

You can tell when a dealership has what it takes to be at the top during the transaction and Sill-TerHar Motors definitely has it! Great customer service, thank you! the top during the transaction and Sill-TerHar Motors definitely has it! Great customer service, thank you! More

From Sales to Finance, this was a great experience! TJ was a pro and knew the truck inside and out. TJ was a pro and knew the truck inside and out. More

Warning! !! First they’ll show you the Carfax that’s doesn’t show accident while the AutiiCheck does!! And the worse is they increase the price they agreed t !! First they’ll show you the Carfax that’s doesn’t show accident while the AutiiCheck does!! And the worse is they increase the price they agreed to a few days earlier….worst dealer around…not to mention dealer fee $799 which is highest you’ll find!!! Don’t buy anything here!!! More

I was very happy with my 2018 GMC Terrain purchase last March until the catalytic converter went out. HOWEVER, the team here did everything they could to get my car in immediately with a loaner ready to go March until the catalytic converter went out. HOWEVER, the team here did everything they could to get my car in immediately with a loaner ready to go. They were in regular contact with me throughout the process and were able to fix this issue under a GM warranty that Alpine GMC told me didn't exist and wanted to charge me $2,500 for. Their customer service and care is outstanding. More