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Sill-Terhar Motors
Broomfield, CO
560 Reviews
Colorado's finest dealership serving all areas of Denver including Erie, Firestone, Frederick, Longmont and Broomfield. From your first car to your dream car Sill-TerHar has you covered.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 560 reviews
April 27, 2014
Great experience We were very happy with our experience. We got a more than fair trade value on our car and a fair price on the new one we bought. Jeff was very knowl We were very happy with our experience. We got a more than fair trade value on our car and a fair price on the new one we bought. Jeff was very knowledgable and low pressure. We went to O'Merara to look at a different color and to check out their pricee. Our experience was there awful. They were very high pressure and the lady knew nothing about the car we were asking to test drive. We knew more about the product she was selling than she did She was insulting as well, she told me I settle for a car the same way I settled when picking my mate. we went right back to Sill-TerHar and made a deal. The finance department was equally as great. More
by Anglamar
Employees Worked With
April 22, 2014
Excellent Experience After visiting/contacting three other dealerships for a new Mustang GT Premium, I finally found the Professionals that CARE at Sill-Terhar. From the After visiting/contacting three other dealerships for a new Mustang GT Premium, I finally found the Professionals that CARE at Sill-Terhar. From the "No Hassle" FUN and informative test drive through a little bit of very easy negotiation, my buying experience was a total pleasure. Mark Auerbach is the premier Mustang Expert on the front range and the Finance guy, Chris is personable and a consummate professional that like the rest of the staff, will not waste a moment of your time. I'm driving the car of my dreams that I purchased from my new friends. More
by MontanaGillis
April 16, 2014
BEWARE!!!! DO NOT purchase a vehicle from this dealership! They have no issue selling you a defective (brand new) vehicle, and have no problem failing to diagnos DO NOT purchase a vehicle from this dealership! They have no issue selling you a defective (brand new) vehicle, and have no problem failing to diagnose the issue. The service dept is rude and incompetent, the sales staff is deaf to my concerns, and unwilling to help, no matter how much noise I make. If you like dealing with rude, incompetent people who don't care about doing what is right. Then this place is PERFECT! This is the 3rd vehicle I have purchased from STH. I had great experiences in the past, but if this is how they treat a loyal customer BEWARE!!! (*note: my car is a 2014 Ford Focus SE. I bought it a month ago, it has 1,700 miles on it. This car has known transmission issues. Do Not Buy this car! Especially from this unhelpful dealership. The service dept "cannot recreate the issue". I have brought this vehicle in twice now with no resolution. On top of that they want to charge me for the rental because they can't find the problem) BUYER BEWARE!!!!!!! Update: SillTerhar was gracious enough to let me out of the loan (only after I made a big stink online and with the BBB) I was able to get a different vehicle (which I love) and I was happy.....For about a week. A week after the loan was complete, the finance guy stopped by my house at 8pm on a Saturday night, to re-do some paperwork. He up-sold me several items (which I was looking forward to having) but apparently Ford wouldn't finance the extra options. This is no big deal, but I did spend over 6 hours in the dealership to complete the second loan. I'm confused as to why this wasn't completed/determined when I was there originally. My main issue is that I received a call from Ford credit, saying that I was 30 days late on my Focus payment (?) Seeing as how the vehicle was defective, and I made a $1000 down payment, and returned the vehicle, no payments were made. The loan needed to be retroactively dated to show it was opened on March 1st, and also closed on March 1st. I have now taken a hit to my credit because of this. Last week, I received a voice mail from the sales manager, asking why I returned another poorly rated survey. Upon returning his call today, I was told he was out, and transferred to another "sales manager". As soon as the second sales manager identified who I was, he told me that he wasn't interested in talking to me and promptly hung up on me. I realize that he may have a bad view of me considering that his wife was my original sales person, but I was shocked to have this man treat me with so little respect. I have been a loyal customer (while possibly difficult at times) for over 6 years. I would expect at least a modicum of class and respect. I have had positive experiences with STH in the past, but this dealership has lost me. If you are sure that you will never have any issues, STH is a fine dealership. As soon as there is a problem, you will be hung up on by a "Sales Manager" Ugh More
by scann463
April 14, 2014
An expected pleasant experience We submitted an inquiry to Sill-TerHar and we immediately set a schedule to meet with Jeff. When we arrived he had completed all the research to be a We submitted an inquiry to Sill-TerHar and we immediately set a schedule to meet with Jeff. When we arrived he had completed all the research to be able to answer all our questions. The MKZ does a good job at selling itself but Jeff sold us on Sill-TerHarr. We didn't expect to be driving a new car home on our first visit but after working with Jeff there was no reason not to. Jeff will be the top recommendation on our list for any friends looking to buy a car. More
by jbm2014
Employees Worked With
April 04, 2014
Great experience Mark is a very personable guy. He made me feel like I was talking to a friend, not a salesman that just wanted my money. I have already recommended Ma Mark is a very personable guy. He made me feel like I was talking to a friend, not a salesman that just wanted my money. I have already recommended Mark to several friends. More
by colbydillon
Employees Worked With
Mark Auerbach
April 02, 2014
Felt special Mark made me and my family feel special, when i got there i was a little nervous but Mark made us feel at home just like when we yalked on the phone. Mark made me and my family feel special, when i got there i was a little nervous but Mark made us feel at home just like when we yalked on the phone. More
by Juan70cuevas
Employees Worked With
Mark Auerbach, Mark Auerbach
April 01, 2014
Jeff was great Jeff was very patient, a good teacher when it came to educating us about the computer system in the car. Jeff was also very knowledgeable about the Jeff was very patient, a good teacher when it came to educating us about the computer system in the car. Jeff was also very knowledgeable about the car. More
by royrogers
Employees Worked With
March 25, 2014
So how long does it take to repair a Jaguar X-type? Well it's been 26 days since my wife and I were told the repairs to her car would take 3 days, now 26 days into this nightmare and don't have the car back it's been 26 days since my wife and I were told the repairs to her car would take 3 days, now 26 days into this nightmare and don't have the car back. So if you're in the market for a new or used car, avoid these guys. One, Sil Tehar does not take responsibility for their messing up a parts order, then over charge for parts they claim they can not find. Two, communication is simply terrible, when you have to call their Jaguar service department to find out what's going on after 10 days, then you're told "We have not got all the parts in." Three and last when there's a comment form their service rep "Well this happens." Simply the worst service I've every seen, had and the sad part, not even "we're sorry." Don't buy or have your Jaguar serviced by these people... More
by ssbn645b
Employees Worked With
Jaguar Service Rep
March 23, 2014
My work truck broke down somewhat unexpectedly so was forced to find a new truck. Brent did a great job putting me into a new (used) truck without any pressure. He listened to what I needed and what I wa forced to find a new truck. Brent did a great job putting me into a new (used) truck without any pressure. He listened to what I needed and what I was looking for. I needed a basic work truck and couldn't afford a new truck. Brent did a great job and I left that day with a replacement truck and was able to get to go back to work the next day without missing a beat. The last dealer I worked with was more than 20 years ago and I vowed never to work with one again because it was such a horrible experience. I guess things have changed in 20 years because I wouldn't hesitate going back to this dealer for another car or recommending the dealer to any of my friends. More
by jseredinski
Employees Worked With
Brent Hight
