Sill-Terhar Motors

TJ Lovata worked hard to get us just what we wanted. We're grateful to work with him and all the folks at Sill Terhar. Knowledgeable, friendly, great communications. We're grateful to work with him and all the folks at Sill Terhar. Knowledgeable, friendly, great communications. More

Sill-Terhar has alot of vehicles to choose from the sells men are very awesome Clint made the approval process very easy and I will definitely be coming back to make more purchases here in the near future men are very awesome Clint made the approval process very easy and I will definitely be coming back to make more purchases here in the near future More

I bought my 2023 CX-9 in November 2023 from the STH dealer. Now in March 2024 my car won’t start. I called service and they said I could have it towed in right away but they couldn’t guarantee someone dealer. Now in March 2024 my car won’t start. I called service and they said I could have it towed in right away but they couldn’t guarantee someone could look at it until April 17. The rep I spoke with was absolutely no help at all. Didn’t offer any support or anything. More

Steven and Bobby were awesome to work with. Seamless transaction and really appreciated the honesty and forthright communication I experienced here. Will highly recommend the dealership and t Seamless transaction and really appreciated the honesty and forthright communication I experienced here. Will highly recommend the dealership and these individuals to my friends! More

Truck sat at dealership for 3 months waiting for clutch replacement. Heard nothing first month, but was finally told first service advisor had walked off the job. Visited dealership once a month in person replacement. Heard nothing first month, but was finally told first service advisor had walked off the job. Visited dealership once a month in person, but heard nothing but excuses. In most instances had to wait 10 to 30 minutes just to visit with the advisor. Dealer lost first set of car keys so I had to bring over my spare set Now that set has gone missing. Dealer unable to perform any sort of diagnosis or start repair. Had the truck towed to an independent garage for repair today. They are promising repair within a week. More

When I purchased my vehicle from Sil Terhar Ford they emphasized their service quality and ability to support my purchase. However, on 12/15/2023 the Ford wrench light appeared on my dashboard indicatin emphasized their service quality and ability to support my purchase. However, on 12/15/2023 the Ford wrench light appeared on my dashboard indicating a powertrain issue. Upon contacting the dealership I was informed that they could not service this critical error until 04/01/2024 (April Fools?). Not sure what is going on with their service department but be aware that they seem to have problems supporting your purchase. More

Very courteous and upfront with us. Always responded quickly as we were out of state. Always responded quickly as we were out of state. More

This will be the seventh vehicle I have purchased from Sill-TerHar since the early 90s. I found a dealership to be honest, responsive and friendly. Both my wife and I appreciate how they treat us and don’ Sill-TerHar since the early 90s. I found a dealership to be honest, responsive and friendly. Both my wife and I appreciate how they treat us and don’t talk down or pressure us. More

Scott Peterson went above and beyond to help us select a car for our 16 year old son! car for our 16 year old son! More

The drop off was good for our F150 truck. Everything appeared very professional. Then it was time for pick-up. We paid our bill was handed our fob and were told the truck was in the first r Everything appeared very professional. Then it was time for pick-up. We paid our bill was handed our fob and were told the truck was in the first row outside service center. No Truck! Went back in Isaac says it is there first row , anyone could see from the open doors it was not there! We went on a lot searched ourselves No truck! A lot guy came to help no truck. We asked Isaac again for help he requested Jake ( service mgr) also to help. Theses two acted like it was not a problem very Lackadaisical. Finally I asked who was responsible for stolen truck. Response was not us we have the key fob. I had to ask about camera footage the stories only got worse Jake had 3 different excuses about there was no footage. The fact is NOBODY really cared! No one of higher authority at the dealership was call in. Finally police were called and report was made. We left feeling like we were dismissed without even a concern about our truck being stolen. I would have thought someone from the dealership could have at least call to follow up . Nope they got our $118.00 for service and all was good for them. This world sucks! I can’t rate anything else because I did not have a truck to bring home! More