Silko Honda

Excellent Overall Experience I test drove quite a few cars before deciding on a Honda Civic EX—T sedan 6 speed manual transmission. The problem I experienced was that very few de I test drove quite a few cars before deciding on a Honda Civic EX—T sedan 6 speed manual transmission. The problem I experienced was that very few dealerships had these models with manual transmissions and I could not find one in the area where I live (RI). I test drove the model at another MA dealer but they only had one and I was not thrilled with the color. However, they offered me a great purchase price for the car. I decided to wait and continue searching. I went online, expanded my search radius and I was amazed that Silko had 3 available in different colors. I immediately called Silko and spoke with Brooke from the internet team. I inquired if the cars were still available and asked if they would match the price I was offered from the other dealer. She called me back within 5 minutes and informed me that they would match the price and explained everything the price included. I set up an appointment to come in the next day and received a confirmation email for the appointment. The next day I went in for my appointment and met with Emilio who immediately obtained the car so I could test drive it. I was thrilled to see only 4 miles on the odometer and went for a test drive. After the test drive, Emilio asked if I wanted to see the cars in the other two colors and we walked in the back lot to take a look. I decided to stay with the color I test drove and informed Emilio I was ready to purchase it. He obtained the initial paperwork and confirmed the purchase price I had received from Brooke the day before. Emilio did not try to up sell me at any point in time! I then met with Stacey from the Finance area and we went through all of the financing paperwork. Again, he informed me of my options but never pressured me to purchase any additional items. Once the finance paperwork was complete, I was informed that I would receive a call from Emilio with a date/time to pick up the car. Emilio called me the next day and scheduled a time for the following day since he was going to RI to register my car. I went in to pick up my car and Emilio immediately took me to my new car and went through every detail of the features, from setting up my phone connectivity to opening the gas cover. He made sure I fully understood how everything worked. I thanked him for all of his time and patience and then drove away in my new car... This was an excellent and efficient experience and I just want to thank the Silko team for amazing customer service! More

Excellent experience Heath was excellent and knowledgeable and we appreciate the time he took in explaining the new car and the ease of trading my old car! Thank you again Heath was excellent and knowledgeable and we appreciate the time he took in explaining the new car and the ease of trading my old car! Thank you again! More

Excellent experience Thank you Heath for an overall excellent car buying experience! Thank for taking the time going over the new car along with everything else for my tr Thank you Heath for an overall excellent car buying experience! Thank for taking the time going over the new car along with everything else for my trade-in ! More

Excellent customer experience Cody is sincere and helpful. There were no high pressure sales tactics. We left very happy with our CRV. We recommend anyone ask for Cody if you ar Cody is sincere and helpful. There were no high pressure sales tactics. We left very happy with our CRV. We recommend anyone ask for Cody if you are heading over to Silko Honda More

Excellent Overall Experience I was in a car accident and my car was totaled. I needed a car within a week and Katherine, Stacey, and Cody made it happen. Stacey in finance was e I was in a car accident and my car was totaled. I needed a car within a week and Katherine, Stacey, and Cody made it happen. Stacey in finance was exceptional as was Cody and Katherine. I highly recommend Silko Honda. More

Excellent experience from sales to financing to delivery Excellent car buying experience from sales to financing to delivery. Cody and Juan were awesome to deal with. Everything was clearly explained and e Excellent car buying experience from sales to financing to delivery. Cody and Juan were awesome to deal with. Everything was clearly explained and easy to understand. More

Simple Buying Experience Jason made the car buying experience simple, easy, efficient, and painless. He clearly went out of his way to make sure I had a positive experience. Jason made the car buying experience simple, easy, efficient, and painless. He clearly went out of his way to make sure I had a positive experience. Thank you! More

A great buying experience I bought a used Chevy HHR from Silko. Heath was a great guy to work with and after all was buttoned up Juan in finance took over. He was another great I bought a used Chevy HHR from Silko. Heath was a great guy to work with and after all was buttoned up Juan in finance took over. He was another great guy to work with. No pressure sales without the upsell. I'd highly recommend both Silko, Juan and Heath. More

Excellent Went into dealership just to look around and spotted my dream car. Heath helped us every step of the way to make our purchase happen. He is the most Went into dealership just to look around and spotted my dream car. Heath helped us every step of the way to make our purchase happen. He is the most informed and helpful sales person we have ever dealt with. Great personality and a joy to work with. Has been with us every step of the way to make sure all our questions have been answered even after the purchase! Very happy we came there! More

Great We didn't plan on buying a car the day we went in , just a test drive to see if it would be comfortable for me. Once we started talking we had an offe We didn't plan on buying a car the day we went in , just a test drive to see if it would be comfortable for me. Once we started talking we had an offer we couldn't walk away. Heath Tracey understood our situation ans worked with us to make it happen. Super friendly and accommodating. More