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Signature Ford of Perry

Perry, MI

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4 Reviews

3942 W Lansing Road

Perry, MI

48872

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4 Reviews of Signature Ford of Perry

June 26, 2019

Multi point inspection NOT DONE UPDATE Im on SSD from 2 back surgery's and 3 neck surgery's I finally saved enough money to get the AC checked as it did not work. I bought it in Dece More

by TO TRUSTING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angie and the finance lady
November 01, 2018

Best Customer Service and Experience I had always wanted car buying to be easy and in my past experience it has never been. Things changed when I pulled up and spoke with the owner and sa More

by Lchi200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela
July 21, 2017

Lack of service after the sale Very dissatisfied with the way my problem was handled considering I paid asking price for truck and 3 days later the airbags fell out of truck. Advert More

by Jeff Gute
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan
Jul 24, 2017 -

Jeff Gute responded

I will publicly responding to my own review, since the owner and or manager of the Perry Signature Ford doesn't seem to think that I matter. I will be sending out more reviews and also contacting Ford about the type of vehicle that was advertised and how the potential for a catastrophic failure if those airbags would have fallen out in traffic or with a major load. Since my complaint doesn't warrant a response it shows me that customer service and integrity after the sale is a farce!! I have worked for and bought from other dealers and this one by far showed me the least bit of help and support, instead trying to blame another shop for their own mistake and lack of doing proper inspection before selling. Hope you sleep well at night Signature Ford, my mouth will keep spreading the word!!

June 14, 2016

Taken advantage of Signature Ford Service Department did me so wrong that I can't even find the words to say. I had a truck that was in need of repair, leaking oil and More

by ben5691
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zack Barnett Service Advisor