Signature Dealer Group
Benton Harbor , MI
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Great Experience I worked with TJ (Terry) Meoster in purchasing a car. He made it easy and stress free. I truly appreciated the time he spent explaining details and I worked with TJ (Terry) Meoster in purchasing a car. He made it easy and stress free. I truly appreciated the time he spent explaining details and making it a good experience. When it was all over, he programmed the car to work with my cell phone. He went above and beyond what I expected from him. More
Ruby and I give a thumbs up! Everyone at Signature was very professional and kind and easy to work with. We appreciate their thoroughness in preparing us for experiencing the bes Everyone at Signature was very professional and kind and easy to work with. We appreciate their thoroughness in preparing us for experiencing the best from our new RAV4 Hybrid. More
Badgered and Bullied I went in to inquire about leasing a Toyota and had a very excellent experience with salesman Elliot Skjordal. After some time negotiating deals, I wa I went in to inquire about leasing a Toyota and had a very excellent experience with salesman Elliot Skjordal. After some time negotiating deals, I was told that the New Car Sales Manager, Randy Love, was going to check in and see how my service was with Elliot. Instead he came in to the room, very aggressive in tone and posture, asking me to agree that he was offering me an excellent deal. He asked me this a few times, and I calmly let them know I would be taking the deal home to consider. The next couple of days, Randy sent me badgering text messages, pressuring me to accept the deal without even trying to help me find different options. I was very impressed with Elliott Skjordal's service and believe he would have made a sale on his own. However, this unprofessional and aggressive behavior from the manager, Randy Love, dissuaded me from making any deals. As a customer I do not appreciate being literally bullied into a sale. More
Great Patience Thanks to the patience of Signature Toyota, there were able put me into my new truck, I am one who second guesses large purchases such as this. But Er Thanks to the patience of Signature Toyota, there were able put me into my new truck, I am one who second guesses large purchases such as this. But Eric spent days working with me to get me a deal that I felt fair and reasonable. More
Buying a minivan TJ was awesome to work with. We initially were looking at another vehicle while we waited for our insurance check, however it sold before the check ar TJ was awesome to work with. We initially were looking at another vehicle while we waited for our insurance check, however it sold before the check arrived. TJ was able to quickly find another vehicle, with less miles and more options, and immediately got back to us. Once we drove it and decided to purchase it, the buying process was very easy. I highly recommend Signature Toyota, and especially TJ, if you are in need of a quality new/used vehicle. More
My 4th vehicle 🚗 3 leased Hyundai's and now my first purchase! Love the brand. Love the dealership Love the coffee and cookies 🍪 My salesman Carl was gre 3 leased Hyundai's and now my first purchase! Love the brand. Love the dealership Love the coffee and cookies 🍪 My salesman Carl was great to work with Definitely will return when ready ! More
Great experience! When you’re looking to buy a car, you want honest answers and facts. Toyota Signature is the place to find that. Awesome customer service! When you’re looking to buy a car, you want honest answers and facts. Toyota Signature is the place to find that. Awesome customer service! More
Ruined Car Buying Experience This was my first time buying a brand new car on my own. No cosigners. It was sadly ruined. I felt rushed, lied to, and misinformed. As this is a smal This was my first time buying a brand new car on my own. No cosigners. It was sadly ruined. I felt rushed, lied to, and misinformed. As this is a small area, word of mouth is large. I would never encourage anyone I know or care about to come here. Especially not if you are a young woman. More
A great Christmas gift I was looking for a very specific Hyundai Santa Fe Sport for my wife as special Christmas present. After looking at my local dealerships and not find I was looking for a very specific Hyundai Santa Fe Sport for my wife as special Christmas present. After looking at my local dealerships and not finding anything, I was able to find one at Mike's dealership (nearly 2.5 hours away). A simple phone call sealed the deal. Mike was able to confirm the vehicle was the right one and the price was excellent. I called other dealerships just to verify if I could do better. Looking at dealerships up to 5 hours further away, I could not find a better price. In fact, one dealer was shocked at how low the price was and recommended I take it as soon as possible. When I arrived, I had Mike walk to my car and get my wife to come in and show her the Christmas present she wasn't expecting. Prior to arriving, Mike had guided me through the buying process by providing directions for all data he needed in just a few emails which is the way I wanted it to not let my wife know what was going on in advance. Thanks for a great experience! More
rayetta's thoughts Mike was very helpful in walking us through the whole process. From the test drive to the purchasing of the vehicle. This the second vehicle purchas Mike was very helpful in walking us through the whole process. From the test drive to the purchasing of the vehicle. This the second vehicle purchased at Signature and we're glad we did. More