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Signature Dealer Group

Benton Harbor , MI

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219 Reviews

680 East Napier Avenue

Benton Harbor , MI

49022

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Showing 219 reviews

April 04, 2018

Great Experience I worked with TJ (Terry) Meoster in purchasing a car. He made it easy and stress free. I truly appreciated the time he spent explaining details and More

by MJ
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry (TJ) Meister
Apr 05, 2018 -

Signature Dealer Group responded

Thanks for your business and comments regarding your experience!

March 31, 2018

Ruby and I give a thumbs up! Everyone at Signature was very professional and kind and easy to work with. We appreciate their thoroughness in preparing us for experiencing the bes More

by skingloo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Crowder, Terry (TJ) Meister
Apr 02, 2018 -

Signature Dealer Group responded

We appreciate your business and feedback.

March 28, 2018

Badgered and Bullied I went in to inquire about leasing a Toyota and had a very excellent experience with salesman Elliot Skjordal. After some time negotiating deals, I wa More

by ChristianB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elliott Skjordal, Randy Love
Mar 28, 2018 -

Signature Dealer Group responded

I am sorry to hear about your experience. This is my first ever experience with a concern for Randy. I will certainly address this. I would be more than happy to intervene and make things right for you. Please contact me directly at 269-926-0031. I am here to help if you are willing to talk to me. Thanks for letting us know. Bill Crowder, GM.

February 23, 2018

Great Patience Thanks to the patience of Signature Toyota, there were able put me into my new truck, I am one who second guesses large purchases such as this. But Er More

by Billwagon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Yoder
Feb 23, 2018 -

Signature Dealer Group responded

Thanks for your business and your feedback!

January 29, 2018

Buying a minivan TJ was awesome to work with. We initially were looking at another vehicle while we waited for our insurance check, however it sold before the check ar More

by FailBooBlue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rzeznik, Eric Yoder, Terry (TJ) Meister
Jan 29, 2018 -

Signature Dealer Group responded

Thanks for your business and your detailed feedback regarding your experience!

January 11, 2018

My 4th vehicle 🚗 3 leased Hyundai's and now my first purchase! Love the brand. Love the dealership Love the coffee and cookies 🍪 My salesman Carl was gre More

by LoveHyundai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa , Carl Harris
Jan 12, 2018 -

Signature Dealer Group responded

Wow.. Such glowing comments! We appreciate you and your business! Thanks and enjoy!

January 10, 2018

Great experience! When you’re looking to buy a car, you want honest answers and facts. Toyota Signature is the place to find that. Awesome customer service! More

by dan80s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Harris
Jan 10, 2018 -

Signature Dealer Group responded

Thanks for your comments and for your business! We are glad you chose us!

December 16, 2017

Ruined Car Buying Experience This was my first time buying a brand new car on my own. No cosigners. It was sadly ruined. I felt rushed, lied to, and misinformed. As this is a smal More

by alyssadchaffee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Rzeznik
Dec 16, 2017 -

Signature Dealer Group responded

I am sorry to hear this. I would love to be able to resolve any issues you may have at this time. Somewhere here, miss-communication obviously occurred because this is opposite of our core values. Please call me directly to address any outstanding issues. Your experience should have been one that made you happy. I am truly sorry. Bill Crowder, General Manager 269-926-0031

December 15, 2017

A great Christmas gift I was looking for a very specific Hyundai Santa Fe Sport for my wife as special Christmas present. After looking at my local dealerships and not find More

by GC in the D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rzeznik
Dec 16, 2017 -

Signature Dealer Group responded

We appreciate your business from 2.5 hours away and are so glad that we were able to help you make Christmas extra special for your wife. Kudos to you for pulling it off! Enjoy your Santa Fe and thanks for sharing your story.

December 09, 2017

rayetta's thoughts Mike was very helpful in walking us through the whole process. From the test drive to the purchasing of the vehicle. This the second vehicle purchas More

by rayandvaughn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Crowder, Mike Walter
Dec 09, 2017 -

Signature Dealer Group responded

Thanks for your business and you feedback!

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