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Sierra Toyota - Service Center

Sierra Vista, AZ

4.7
2,064 Reviews
Call Service Center (855) 236-1258

2,064 Reviews of Sierra Toyota - Service Center

Sort by
March 27, 2022

Very friendly staff. Knowledgeable. I will recommend them to anyone . Always clean. Promt service. Hardly no waiting. Very professional. More

by mendezlinda6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Bosley
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March 27, 2022

Excellent service and customer care Even picked me up from my home when the service was complete More

by CONLOGUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
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March 27, 2022

I am happy with their customer service. The recall service my car needed was completed in a reasonable amount of time. More

by Windymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Pena
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March 24, 2022

Very friendly and knowledgeable staff. Got my vehicle in as soon as I got there. More

by montano54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 24, 2022

From start to finish I appreciate the professional and courteous staff. I will definitely return for future business More

by rico41758
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
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March 21, 2022

Was more than satisfied with Sierra Toyota for sixteen years then they misdiagnosed a problem that costs $600 and told me it would cost another $2,000 to fix the problem. When I requested the $600 be ret More

by cc4sq
Recommend Dealer
No
Employees Worked With
Humberto Pena
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Mar 21, 2022 -

Sierra Toyota responded

Hello cc4sq, I'm sorry for your recent experience with our service department at Sierra Toyota. I would like to discuss what happened and how we could correct this. Please call or email at your convenience. Thank you, Austin Fornof Service Manager Austin@sierratoy.com (520) 515-1671

March 20, 2022

Service was done in a timely manner. My tire pressure was not checked and the next day one tire warning light came on. More

by Lwsilkie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Bosley
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March 20, 2022

Probably the best Toyota dealership in Arizona. Maybe the best dealership of any brand in the state. Great people working for a great ownership team. More

by mfsinaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 18, 2022

I receive great service, Very professional and they did a great job on my Highlander S UV. More

by kbhughes13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 17, 2022

Friendly and fast service. Go the extra mile to get what is needed done right More

by dickeymonica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Valencia
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Pena
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