Back

Sierra Toyota - Service Center

Sierra Vista, AZ

4.7
2,064 Reviews

2,064 Reviews of Sierra Toyota - Service Center

Sort by
March 15, 2023

Excellent service performed on short notice. Staff was very friendly and professional. Waiting area was very clean. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2023

The Toyota dealership gives my car excellent service, and treat me with the same consideration. More

by efrantela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2023

Awesome service The staff was efficient and made recommendations for my car services. I think getting the service package deal is the best route because it ensures that you maintenance is completed More

by RMCCAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2023

Did not fix everything I asked them to fix. My center screen keeps giving an error message and everytime I go they say they can’t fix it. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Pangus
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Sierra Toyota responded

Hello Dee, I'm sorry we're unable to repair your center screen on your last visit. Please send me an email at your earliest convenience and we can discuss this further. Thank you, Austin Fornof Service Manager austin@sierratoy.com

March 06, 2023

This was the first time here at this particular dealership. They were very quick and efficient and very courteous and great customer service. As long as I’m living in this area I will continue to t More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several people helped me not sure who it was
March 06, 2023

Great service, fast, knowledgeable, all at a great price! Thank you so much for your help! More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2023

Always very professional and proficient. The service department is very friendly. Melanie is such an example with very courteous service and a very warm smile. Melanie represents the service More

by parmleydavidm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

Told us the oil change would be around 40min. My husband got there EARLY….and it took double that time. 1 hour 20min. Also the “deal” for a package oil change is a complete rip-off. Most dealersh More

by KKPT88
Recommend Dealer
No
Employees Worked With
Jeff Bennett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Sierra Toyota responded

Hello KKPT88, my name is Austin and I'm the service manager at Sierra Toyota. I would like to discuss your recent service visit further. Please reach out to me at your earliest convenience. Thank you, Austin Fornof austin@sierratoy.com

March 03, 2023

Sierra Toyota was able to repair my car after another garage proved incompetent. I'm grateful for their skill and ability to diagnose and fix the problem with our brakes! More

by slpender55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

Sierra Toyota staff were friendly, helpful and got our RAV 4 checked out and oil changed within about 30 minutes. Great service in Sierra Vista! More

by bpoynter77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
34
...