2,064 Reviews of Sierra Toyota - Service Center
The service was excellent, courteous and very quick. The dealership is well staffed and well maintained. The dealership is well staffed and well maintained. More
Jared and his team take great care of my car. He always lets me know what is needed, and makes sure I get the facts. I have complete confidence in the work they perform in order to keep my car He always lets me know what is needed, and makes sure I get the facts. I have complete confidence in the work they perform in order to keep my car safely on the road. More
Always helpful, polite, professional and personable. Always.get an appointment in a reasonable time and the car is in and out quickly. Always.get an appointment in a reasonable time and the car is in and out quickly. More
Jared is an excellent service writer. I bought my Toyota from another dealer and was so disappointed in the sales department. Have been to several service departments throughout the count I bought my Toyota from another dealer and was so disappointed in the sales department. Have been to several service departments throughout the country, but Jared by far is the best service advisor so far. Professional, good communicator, gets the job done and follows through. More
I have used the Sierra Toyota Service Center for many years and always got great service until about the last 2-3 years. Suddenly it became very difficult to get in touch with anybody to schedule servic years and always got great service until about the last 2-3 years. Suddenly it became very difficult to get in touch with anybody to schedule service. Leaving messages did no good as I would not receive a call back and would end up calling several times. In addition, every time I brought my RAV4 in for service, they would continually try to sell me things that I did not need. Finally, I was constantly getting coupons from Sierra Toyota and NEVER could use them. There was always some small print that did not allow me to use the coupons. For these and other reasons, I just traded my RAV4 in for a Cadillac XT4. Please delete me from your mailing list. More
Very nice and fast service! They had us back on the road in no time. Mark was really helpful! They had us back on the road in no time. Mark was really helpful! More
Always the best service, completed on time or less. Friendly staff who are always professional. Friendly staff who are always professional. More
Friendly and amazing customer service, quick service. Definitely my favorite Toyota to go to for service. I will definitely keep going back. Definitely my favorite Toyota to go to for service. I will definitely keep going back. More
Mark was so great at recommending the appropriate services needed to fix my 94 4Runner. A+ stuff services needed to fix my 94 4Runner. A+ stuff More
Hubcap came off when driving. Glovebox wasn’t reinstalled correctly- fell on floor. Air filter not replaced with cap left in glovebox. Brakes still squeak. Overcharged for substan Glovebox wasn’t reinstalled correctly- fell on floor. Air filter not replaced with cap left in glovebox. Brakes still squeak. Overcharged for substandard work. It’s been that way for the past 3-years. Every time we get the car serviced something goes wrong. Unfortunately we can’t go anywhere else since the next Toyota dealership is 80 miles away. More