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Sierra Toyota - Service Center

Sierra Vista, AZ

4.7
2,064 Reviews

2,064 Reviews of Sierra Toyota - Service Center

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August 16, 2023

My check-in was easy and fast, as usual. I was purchasing a new key for my Prius, as the old one was dead but also damaged. Then I decided to add a new battery to the old key so it could be More

by triciag2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

It was a quick and friendly service. Very comfortable place to wait during the service. More

by omar.pinuelas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

Time before last the didn’t tighten cap my oil leaked on my driveway, this past time they left a part under my hood as well as not fill my water wiper reservoir. Payed over 100 dollars so I went back and th More

by xtrmrc79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Beyer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Sierra Toyota responded

Hello xtrmrc79, I'm sorry for your recent experience with our service department at Sierra Toyota. Oil caps and windshield washer fluid need to be replaced and refilled during our services. I would like to gather additional information from you when you have a chance. Please email me at your convenience and we can further discuss the interactions with our staff. Thank you, Austin Fornof Service Manager austin@sierratoy.com

August 15, 2023

Mark Retherford quoter a price and the service in under prices. i'm a retiree and I was surprised. More

by dptyree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

We are an all-Toyota family, and that is largely due to the Sierra Toyota service department. They have proven to be consistently efficient and trustworthy. We've never been misled by them on any required More

by ZZJIMCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

Mark was quick on setting up an appointment and following up the day after repair to insure it was working. More

by rlcline79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

Always good and friendly service. Gets my car in and out in a timely manner. More

by sammy56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staci S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

They were able to get me in right away! And service was super duper fast! More

by CRSTYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Outstanding Supporting customer service from all team members In service department. Efficient work and great customer service. More

by harringw66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Folks here are always ready to help, and they do a great job in their service department. Thanks More

by jmpuett1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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