Sierra Toyota - Service Center

Humberto really helped me out with a belt problem My mom's car had a squeaky belt problem while I was visiting her. After I applied some belt conditioner, the noise continued. Humberto suggested an in My mom's car had a squeaky belt problem while I was visiting her. After I applied some belt conditioner, the noise continued. Humberto suggested an inspection and then it came back without a problem. He sent it back and told them to look at the belt and it was cracked. So, he got it replaced and was very flexible on the time to get it done. Do to it almost being lunchtime, it would have been a longer wait to get it done, so he suggested I just bring it back in the afternoon. It got done in about the amount of time he estimated. Thanks a bunch! The belt doesn't squeak now. More

Service manager did a very nice job handling my Prius and didn’t overcharge me Don’t know his name but his name was on the glass door right near the service desk. Probably was Austin but can't see his ph didn’t overcharge me Don’t know his name but his name was on the glass door right near the service desk. Probably was Austin but can't see his photo large enough to verify. More

Quality work again. Austin kept me informed each step of the way. I was told when it was done and they sent the shuttle to pick me up. the way. I was told when it was done and they sent the shuttle to pick me up. More

Humberto and Pablo,good people. I want to say that i hate getting emails.On my job over 200 a day come in.Please don't xxxx me off and send me a xxxx email. getting emails.On my job over 200 a day come in.Please don't xxxx me off and send me a xxxx email. More

Service department was everything I have come to expect from Toyota I was a GMC guy for 30 years this is my first truck. You are hands down the best in both maintenance and customer service from Toyota I was a GMC guy for 30 years this is my first truck. You are hands down the best in both maintenance and customer service More

Clean, prompt and polite. Gabe and the service advisors are always helpful. It's so nice to have top notch service available locally. A fine dealership. are always helpful. It's so nice to have top notch service available locally. A fine dealership. More

125,000 mile service This was for my 125,000 mile service. The work was done quicker than I was told it was going to be. Humberto was very kind and courteous. As I was This was for my 125,000 mile service. The work was done quicker than I was told it was going to be. Humberto was very kind and courteous. As I was driving out of the parking lot, I noticed a warning message was displayed. I went back inside to talk to Humberto about it. He was helping another customer but told me he would be right out to help me. He almost beat me to my car and quickly resolved the problem. Thank you Humberto! More

I appreciate your team and effort Toyota is my favorite! You guys are always read and prepared to take on anything it’s great thanks! You guys are always read and prepared to take on anything it’s great thanks! More

Good customer service and low wait times for have your vehicle looked at and repaired. Upfront with what is wrong and no surprises given to you vehicle looked at and repaired. Upfront with what is wrong and no surprises given to you More

Great customer service with very high levels of reliability, their professionalism is very well appreciated. Thanks again to everyone at Sierra Toyota, and Keep your standards high. reliability, their professionalism is very well appreciated. Thanks again to everyone at Sierra Toyota, and Keep your standards high. More