Back

Sierra Toyota - Service Center

Sierra Vista, AZ

4.7
2,064 Reviews

2,064 Reviews of Sierra Toyota - Service Center

Sort by
May 13, 2020

Customer Service is Outstanding For the last 7 years I have bought 3 new vehicles with Sierra Vista AZ dealership and always came away feeling that I was treated with respect and loy More

by William Lee Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Xibille, Gabe Rendon
May 13, 2020 -

Sierra Toyota responded

Thank you Mr. Lee. You have been a longtime customer here @ Sierra and we appreciate you and your wife. Thank you!

May 13, 2020

Very courteous, answered all questions, and looked up insurance information for me under my extended warranty. Not sure about names of people below so I marked only the one I remember More

by antelope45
Recommend Dealer
Yes
Employees Worked With
Humberto Pena, Armando Soto
May 14, 2020 -

Sierra Toyota responded

Thanks for visiting our service department!

May 12, 2020

The detail shop does an amazing job. Our tundra was pretty thrashed by our toddlers (4 and 2 years old). The detail shop was able to get really old stains out of the carpet and the leath More

by Shawn C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
May 12, 2020 -

Sierra Toyota responded

Hey Shawn, Thanks for the feedback on our detail department, those guys are true professionals and do a killer job. Congrats on winning, hope it made things a little easier for the family!

May 12, 2020

We have been loyal customers for about 20 years. We had our Dodge Caravan, 2003 Tacoma, and 2008 Sienna services done at this location. We liked the former owner Elsie because she ran the business pretty g More

by DFCNREC
Recommend Dealer
No
Employees Worked With
KC Han
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Molina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Fornof
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Moldenauer, Gabe Rendon
May 11, 2020

Great Service, As Promised My scheduled service went well, with no unnecessary "add-ons" and, in fact, a recommendation to hold off on a service until it was considered necessar More

by m-t1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
May 12, 2020 -

Sierra Toyota responded

Mr. Pena is a great advisor and easy to have a real conversation with. Thank you!

May 11, 2020

All of your people are professionals and well revered. It is always a joy to bring my vehicles in for service because I know they will get the job done right. Thanks to all of you. More

by Martin McKinley
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
May 12, 2020 -

Sierra Toyota responded

We pride ourselves on doing our homework and trying to get the job done right the first time! Thank you!

May 07, 2020

Great Maintenance Service Humberto Pena was kind and professional in explaining service for my tundra. Humberto answered my questions and made recommendations that were very he More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
May 12, 2020 -

Sierra Toyota responded

Thanks Bob!

May 06, 2020

The most awesome service department I have ever worked with. My 2008 Rav is still running strong and hitting 200,000 miles. Service department has always been efficient, professional and highly skilled. More

by avipeg
Recommend Dealer
Yes
Employees Worked With
Gabe Rendon, Humberto Pena
May 05, 2020

Always provide great customer service and quick response to solve my vehicle issues! They always do a great job answering any questions or concerns I have. More

by QUIROZ09
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Rendon
May 06, 2020 -

Sierra Toyota responded

Happy to help!

May 04, 2020

Every time I have had to go in there I was treated great.. when I need a ointment they got me right in. Would not go anywhere else. More

by Lisajudd0302
Recommend Dealer
Yes
Employees Worked With
Robert Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Sierra Toyota responded

Thank you Lisa!

...
148
...