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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
355 Reviews

355 Reviews of Sierra Subaru of Monrovia - Service Center

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January 23, 2024

My 2nd visit to Monrovia Subaru. Couldn't be tter. I'm glad I bought a Subaru. More

by AltadenaKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your positive review! We are honored by your repeat business, and we are so glad that our team provided you with 5-star service. Your satisfaction means so much to us. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 17, 2024

Great service and experience! Will recommend and go back for future service! Thank you very much! More

by Julian alonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica
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Jan 18, 2024 -

Sierra Subaru of Monrovia responded

Thanks for letting us know our service team did a great job, Julian! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

January 15, 2024

Recently my 2022 Subaru Crosstrek Sport was in for routine service at Sierra Subaru of Monrovia. I asked that the techs check the hoses for the wiper fluid reservoir as it had been leaking. I suspecte More

by Kathalcala
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
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Jan 16, 2024 -

Sierra Subaru of Monrovia responded

Thanks for letting us know how satisfied you were with Yadira's assistance in resolving the rodent problem! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as exceptional.

January 15, 2024

We received excellent service from Jaime Vega. He confirmed that our extended warranty covered the services and resolved the car issues. He and his team took the time to find a resolution. We rece More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Sierra Subaru of Monrovia responded

Christina, thank you for recognizing Jaime's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Jaime and the Sierra Subaru team may serve you.

January 10, 2024

Jaime Vega was very courteous and made the service process easy for us. Prompt service and overall a good experience for us at Subaru of Monrovia. More

by mlab185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Sierra Subaru of Monrovia responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Jaime handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment.

January 09, 2024

Subaru of Monrovia is always a great choice to bring your car in for service. Left it in the hands of Rafael Ibarra and he took care of me! Feels good to be a Subaru customer More

by jayluQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Sierra Subaru of Monrovia responded

Thank you! We're pleased you had another great service experience with us, and that Rafael made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

January 08, 2024

Jaime Vega was very courteous and provided excellent customer service. He made me feel welcomed and comfortable. More

by lastrastrong62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Sierra Subaru of Monrovia responded

Thanks for the fantastic review of Jaime! Jaime is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle at this visit. Thank you for choosing Sierra Subaru for your automotive needs!

December 31, 2023

They are always so helpful, and the dealership is a clean and comfortable place to wait for your car to be done. More

by CCWasserman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Jan 05, 2024 -

Sierra Subaru of Monrovia responded

Thank you so much for leaving us this fantastic review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were so helpful. Please do not hesitate to let us know how we may be of further service to you.

December 30, 2023

Jaime Vega was polite and professional in processing my appointment in servicing my Forester. Thank you for making the process easy and convenient. More

by DrAvenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Sierra Subaru of Monrovia responded

DrAvenger, Thank you very much for leaving Jaime this terrific review! We are glad to hear that Jaime took amazing care of you and your Subaru Forester needs. We are happy to know that he made your service visit here at Sierra Subaru of Monrovia easy and convenient. We hope to see you again the next time your vehicle needs service.

December 30, 2023

Jaime always greets with a smile and gets you in and out quickly. Fyi, the online reservation system doesn't always work. More

by tyoo
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Sierra Subaru of Monrovia responded

Tyoo, Providing quick and efficient service is so important to us here at Sierra Subaru of Monrovia and we are glad that Jaime's efforts could meet your satisfaction! We are thrilled to know that he always greets you with a smile. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

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