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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
354 Reviews

354 Reviews of Sierra Subaru of Monrovia - Service Center

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March 11, 2024

Service is always excellent at the Monrovia location. At my recent appointment Veronica Rios guided me through the process and kept me informed of my vehicles’s status at each step of the way. More

by pimento_drape0a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Rios
Mar 11, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your lovely feedback, Pimento! We're pleased you continue to receive the best care and guidance from Veronica and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

March 04, 2024

Yadira was the best Service Advisor I encountered. She has been professional in her dealings with me and has been nice to keep me updated with the process. Thank you More

by Dar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira
Mar 06, 2024 -

Sierra Subaru of Monrovia responded

Dar, thanks for stopping by to share your 5-star review of Yadira! We're glad she addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

March 02, 2024

Great service experience. Highly recommend Raphael Ibarra. In and out quick and efficient. Well done. More

by serge.louchnikov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Sierra Subaru of Monrovia responded

Serge, thanks for taking the time to review your service experience! We're happy Rafael handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Subaru for all your automotive needs!

February 29, 2024

Jaime Vega has been my service advisor for years. He's very friendly and very professional. He's profoundly knowledge about Subies and knows what's required to maintain them. Every visit is an except More

by michael.conquilla
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your lovely feedback, Michael! We're pleased you continue to receive the best care and guidance from Jaime and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

February 23, 2024

The service is always great. The gentleman that helped us, Jaime Vega, was very professional and kept us abreast of the progress that day. I want to thank home and thee whole Ma More

by tpedrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Sierra Subaru of Monrovia responded

Thanks for stopping by to share your 5-star review of Jaime! We're glad he addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

February 22, 2024

Jaime Vega who helped me at Sierra Subaru of Monrovia was terrific! He was friendly, courteous, and professional. I took my vehicle in for service bright and early, and Jaime welcomed me with a smile and ent More

by julieallen0122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Sierra Subaru of Monrovia responded

Thank you for sharing positive feedback on Jaime! We want all of our guests to be treated to service that is welcoming and reliable, so we're happy that's exactly what Jaime provided for you. We look forward to your next visit!

February 18, 2024

Jaime Vega exceeded my expectations for my first visit with servicing. Hope to work with him again. More

by sandyshoaff
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Sierra Subaru of Monrovia responded

Sandy, Thank you for leaving Jaime this positive review! Providing top-notch service is so important to us, and we are glad that Jaime's efforts met your satisfaction during your first service visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

February 17, 2024

I always go here for any service needs I have. Let’s get the job done and do it right is how I explain the service More

by victoria.kederian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Feb 21, 2024 -

Sierra Subaru of Monrovia responded

Victoria, Thank you for your wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are glad that our team consistently provides you with thorough and efficient service. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

February 16, 2024

Everyone at Sierra Subaru is great! Especially the techs that have helped me, Jaime Vega and Rafael Ibarra, these guys do their best to get me in and out quickly when I've needed to co More

by lydiabnice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that Jaime and Rafael provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs! Safe travels.

February 16, 2024

Service provided was excellent. Everything about the battery issue was explained and repaired to my satisfaction. More

by john.logsdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Sierra Subaru of Monrovia responded

John, Thank you for your 5-star rating! We are glad that our team got your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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