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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
362 Reviews

362 Reviews of Sierra Subaru of Monrovia - Service Center

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May 04, 2024

Very helpful, jamie Varga is a very good person. Answer all your questions. Solve problems More

by yoscake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Sierra Subaru of Monrovia responded

Thanks for letting us know how satisfied you were with Jaime's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

April 24, 2024

Great service department Yadira Cedillo help with my service appointment and got the job done promptly. Very clean waiting room. More

by rgunny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Apr 24, 2024 -

Sierra Subaru of Monrovia responded

Thank you for reporting on the exceptional work Yadira and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Subaru for your automotive needs!

April 02, 2024

Charged WAY over the price we were quoted for a brake job! Also told that different fluid and such needed to be changed too! An estimated $800.00 job turned into over $1,700.00 in the blink of an eye More

by Soul4seeing
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
April 01, 2024

We have been loyal customers of Sierra Subaru’s service department for close to a decade. During that span of time, Jaime Vega has always taken care of us like family. We appreciate his automotive knowledg More

by marina7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your kind review, Marina! We truly appreciate your continued business, and we're glad Jaime has always taken such great care of you and your vehicles. Thank you for making Sierra Subaru your #1 choice for service!

March 29, 2024

Jaime Vega did an excellent job of completing my first maintenance service on my Subaru Crosstrek. He updated my telephone numbers and called/texted when the service was completed. Jaime is a conscientio More

by arcejp1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Sierra Subaru of Monrovia responded

Thank you for leaving Jaime this positive review and recommendation! We are glad that he got your automotive needs taken care of- thoroughly and efficiently. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Mar 29, 2024 -

arcejp1220 responded

You’re welcome ☺️

March 24, 2024

Veronica is very friendly, efficient, and professional. The car was really in about one hour. More

by rowenayu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Gomez
Mar 25, 2024 -

Sierra Subaru of Monrovia responded

Thanks for taking the time to review your service experience! We're happy Veronica got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Subaru for all your automotive needs!

March 22, 2024

Good service and location for me. Good customer service and prices. Have been my go to for years. More

by Sergios91889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Mar 22, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your positive review! We are honored by your continued business, and we are glad that our team consistently provides you with top-notch service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 21, 2024

Veronica was vey helpful. She took care of us quickly and efficiently. I also appreciate that she did not try to sell us additional stuff which we did not need, which some oth More

by yatrofsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Mar 21, 2024 -

Sierra Subaru of Monrovia responded

Thanks for taking the time to review your service visit! We're glad Veronica delivered a convenient visit and got you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

March 11, 2024

Service is always excellent at the Monrovia location. At my recent appointment Veronica Rios guided me through the process and kept me informed of my vehicles’s status at each step of the way. More

by pimento_drape0a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Rios
Mar 11, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your lovely feedback, Pimento! We're pleased you continue to receive the best care and guidance from Veronica and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

March 04, 2024

Yadira was the best Service Advisor I encountered. She has been professional in her dealings with me and has been nice to keep me updated with the process. Thank you More

by Dar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira
Mar 06, 2024 -

Sierra Subaru of Monrovia responded

Dar, thanks for stopping by to share your 5-star review of Yadira! We're glad she addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

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