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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
362 Reviews

362 Reviews of Sierra Subaru of Monrovia - Service Center

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July 22, 2024

The service team is always helpful and kind. Yadira is so patient. I am a 75 year old man that has lots of questions. Thank you for your continual service. You always give 100%. More

by Momof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cebillo
Jul 22, 2024 -

Sierra Subaru of Monrovia responded

Thank you for taking a moment to share positive feedback on Yadira. We truly appreciate hearing from people who have been helped by our amazing team of reliable professionals. Enjoy your summer travels until we see you again!

July 21, 2024

My service advisor, Jaime Vega, was pleasant & professional. Although it was very busy that morning, he still took the time to explain & advise. I have all my services done at Sierra Subaru. More

by fepgfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Sierra Subaru of Monrovia responded

We're happy you enjoyed an accommodating and thorough visit with Jaime! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Subaru!

July 17, 2024

They were great when we bought our Outback and have continued with outstanding service department. I feel like I'm in a time warp where customer satisfaction matters. Very impressive. Christan made sur More

by Nada
Recommend Dealer
Yes
Employees Worked With
Jordan Bejjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your lovely feedback, Nada! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

July 17, 2024

Always get excellent service. Jaime Vega is the best at providing service.I will always come back. More

by Rambottaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Sierra Subaru of Monrovia responded

Thank you, Rambo! We're pleased you had another great service experience with us, and that Jaime made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

July 15, 2024

All I can say is that I didn’t have to wait long. Thank you!! More

by Karina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Jul 16, 2024 -

Sierra Subaru of Monrovia responded

Karina, we're glad your visit was quick and convenient. Please don't hesitate to come see us again some day. Thank you for stopping by to share your kind words!

June 26, 2024

Great experience and service at Sierra Subaru. Mike Montoya was very polite and explanatory with everything they did and what will be needed next time. More

by Meaghhh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Montoya
Jun 27, 2024 -

Sierra Subaru of Monrovia responded

Thanks for letting us know how satisfied you were with Mike's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

June 25, 2024

Yadira Cedillo in Service Dept was polite & professional. Michael Conquilla is my sales person, he’s very knowledgeable, honest & professional. He’s sold me two Subaru’s with an easy interaction & the best More

by Letzgo123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Conquilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yadira Cedillo
Jun 25, 2024 -

Sierra Subaru of Monrovia responded

Thanks for taking a moment to share positive and encouraging feedback with us! We're delighted you have enjoyed working with both Yadira and Michael. Thank you for choosing Sierra Subaru for your automotive needs!

June 14, 2024

Jaime Vega at the service desk was very helpful. He advised me what my car needed and called when promised to let me know the service was done. More

by fs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Sierra Subaru of Monrovia responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Jaime provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

June 06, 2024

Always get my services here for my 2023 impreza Michael Montaya was really amazing and helpful while I was waiting for my service. He was also considerate since they were short staff that day. The delay di More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montoya
Jun 07, 2024 -

Sierra Subaru of Monrovia responded

RM, We are grateful for you leaving Michael this extraordinary review! We are thrilled to hear that Michael took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was really amazing and helpful. Please drive safely and do not hesitate to let us know how we may be of further service to you.

May 31, 2024

Jaime Vega is very patient and very professional , I am very happy for him to take care of my car.. More

by Juneliu8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Sierra Subaru of Monrovia responded

Juneliu, Providing quality and efficient service is so important to us here at Sierra Subaru of Monrovia and we are glad that Jaime's efforts could meet your satisfaction! We are thrilled to know that he was very patient and professional. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

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