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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
354 Reviews

354 Reviews of Sierra Subaru of Monrovia - Service Center

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July 29, 2024

Sierra Subaru always provides excellent service at a reasonable cost. During my last visit Yadira Cedillo was my service advisor. She was really thorough, answered all my questions, and was very profess More

by T. B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Jul 30, 2024 -

Sierra Subaru of Monrovia responded

We're so happy you enjoyed an accommodating and thorough visit with Yadira! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Subaru!

July 28, 2024

JAIME VEGA continues to be a beacon of light in the service department at Sierra Subaru. His honest, expert advice has allowed me to feel comfortable having him handle all aspects of my car's service n More

by robdoumitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your trust in our service team! We're happy Jaime provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

July 22, 2024

The service team is always helpful and kind. Yadira is so patient. I am a 75 year old man that has lots of questions. Thank you for your continual service. You always give 100%. More

by Momof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cebillo
Jul 22, 2024 -

Sierra Subaru of Monrovia responded

Thank you for taking a moment to share positive feedback on Yadira. We truly appreciate hearing from people who have been helped by our amazing team of reliable professionals. Enjoy your summer travels until we see you again!

July 21, 2024

My service advisor, Jaime Vega, was pleasant & professional. Although it was very busy that morning, he still took the time to explain & advise. I have all my services done at Sierra Subaru. More

by fepgfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Sierra Subaru of Monrovia responded

We're happy you enjoyed an accommodating and thorough visit with Jaime! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Subaru!

July 17, 2024

They were great when we bought our Outback and have continued with outstanding service department. I feel like I'm in a time warp where customer satisfaction matters. Very impressive. Christan made sur More

by Nada
Recommend Dealer
Yes
Employees Worked With
Jordan Bejjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your lovely feedback, Nada! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

July 17, 2024

Always get excellent service. Jaime Vega is the best at providing service.I will always come back. More

by Rambottaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Sierra Subaru of Monrovia responded

Thank you, Rambo! We're pleased you had another great service experience with us, and that Jaime made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

July 15, 2024

All I can say is that I didn’t have to wait long. Thank you!! More

by Karina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Jul 16, 2024 -

Sierra Subaru of Monrovia responded

Karina, we're glad your visit was quick and convenient. Please don't hesitate to come see us again some day. Thank you for stopping by to share your kind words!

June 26, 2024

Great experience and service at Sierra Subaru. Mike Montoya was very polite and explanatory with everything they did and what will be needed next time. More

by Meaghhh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Montoya
Jun 27, 2024 -

Sierra Subaru of Monrovia responded

Thanks for letting us know how satisfied you were with Mike's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

June 25, 2024

Yadira Cedillo in Service Dept was polite & professional. Michael Conquilla is my sales person, he’s very knowledgeable, honest & professional. He’s sold me two Subaru’s with an easy interaction & the best More

by Letzgo123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Conquilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yadira Cedillo
Jun 25, 2024 -

Sierra Subaru of Monrovia responded

Thanks for taking a moment to share positive and encouraging feedback with us! We're delighted you have enjoyed working with both Yadira and Michael. Thank you for choosing Sierra Subaru for your automotive needs!

June 14, 2024

Jaime Vega at the service desk was very helpful. He advised me what my car needed and called when promised to let me know the service was done. More

by fs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Sierra Subaru of Monrovia responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Jaime provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

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