Sierra Subaru of Monrovia - Service Center
Monrovia, CA
375 Reviews of Sierra Subaru of Monrovia - Service Center
Jaime Vega in the Service department is the ONLY reason we keep coming back. We have purcahsed 3 Subaru from Sierra Subaru of Monrovia. His service in keeping our cars running is the reason we continue wit we keep coming back. We have purcahsed 3 Subaru from Sierra Subaru of Monrovia. His service in keeping our cars running is the reason we continue with Sierra. You lose him you lose our business. More
Jennifer Sauer helped me with my battery issue. She was very courteous and explained the process and options I have. She checked-in midway to update me what was happening. After, she explained everything a very courteous and explained the process and options I have. She checked-in midway to update me what was happening. After, she explained everything all the work that has been done. The entire process was very pleasant. More
Friendly and courteous service. I was greeted as soon as I arrived. My advisor Jennifer Sauer was the best! She was, at first, my phone contact and arranged for my services. At the dealership she then got t I arrived. My advisor Jennifer Sauer was the best! She was, at first, my phone contact and arranged for my services. At the dealership she then got the paperwork done and arranged for my Lyft rides home/back to dealer. The service I received from ALL the employees that day will bring me back when my car needs their assistance! More
I recently had my 2019 Outback serviced at Sierra Subaru of Monrovia. The service was excellent! Jennifer Sauer, our service advisor was amazing! She was so efficient & very helpful! She was very knowle of Monrovia. The service was excellent! Jennifer Sauer, our service advisor was amazing! She was so efficient & very helpful! She was very knowledgeable & answered all of our questions. We were pleased with the service & we will return again for our 30,000 mile service! Thank you! Susan C. More
I was very pleased with the service I received at Sierra Subaru of Monrovia. My Outback was vandalized having a side window totally smashed out. This difficult situation was eased for this 73 year-old custo Subaru of Monrovia. My Outback was vandalized having a side window totally smashed out. This difficult situation was eased for this 73 year-old customer by Rafael Ibarra, Chris Cofield, and Service Manager Candis Dellaripa. As always, I received excellent attention and service and had my Outback fully cleaned and repaired two days later all in one day. Thank you! More
The employees at Sierra are so very professional and helpful. They listen closely and solve all my issues and concerns. They even paid for me to have a Lyft home so I didn't have to wait. I will continu helpful. They listen closely and solve all my issues and concerns. They even paid for me to have a Lyft home so I didn't have to wait. I will continue to be a satisfied customer. More
Victor checked me in efficiently and competently with courtesy. He said the service would take an hour and a half. It did. I’m an old man. He was respectful. There is a nice waiting area. I brought a courtesy. He said the service would take an hour and a half. It did. I’m an old man. He was respectful. There is a nice waiting area. I brought a book. The tv was on too loud. They turned it off for me. My only complaint: The online appointment program seemed to work fine, but when I went to check in, there was no record. Maybe I neglected to push SEND or something. The price was fair I suppose. (Everything costs too much these days.). Thank you Victor. More
Smooth and easy car buying experience! Michael was very straightforward and professional and very easy to talk to. He provided the necessary resources to help me make a good decision. straightforward and professional and very easy to talk to. He provided the necessary resources to help me make a good decision. More