Sierra Subaru of Monrovia - Service Center

Rafael Ibarra knows how to take care of his customers! !!! There was a mistake on my last visit and he made sure that did not and will not happen again. !!! There was a mistake on my last visit and he made sure that did not and will not happen again. More

I have bought 2 Outbacks from Sierra. When my first was totaled in 2021 it only made sense for me to return to where my family and I were taken care of so well. When my first was totaled in 2021 it only made sense for me to return to where my family and I were taken care of so well. More

Thank you Catherine Camacho for locating a very small part (on/off switch for heated seats - about 3”x3”x2”) that was ordered & held for me (by Victor Martinez - who left Subaru just a few weeks ago) sin part (on/off switch for heated seats - about 3”x3”x2”) that was ordered & held for me (by Victor Martinez - who left Subaru just a few weeks ago) since late November 2021 as I was unable to drive (foot surgery) until just recently. Kudos to the install guy(s) too - they had the part replaced in half the estimated time. Thanks again Catherine! More

The service was quick and great! The person at the desk informed me of my vehicle status and I was very satisfied. The person at the desk informed me of my vehicle status and I was very satisfied. More

Thank you Jaime for taking care of my vehicle! Always great chatting with you during my service visit. You always make me feel welcomed! Always great chatting with you during my service visit. You always make me feel welcomed! More

I've owned a Subaru Crosstrek for a year and just had the one year service performed at Sierra Subaru. My contact was Jennifer Sauer. She understood and investigated the minor rattle I mentioned as the onl one year service performed at Sierra Subaru. My contact was Jennifer Sauer. She understood and investigated the minor rattle I mentioned as the only issue that required attention. The problem was solved, the annual service performed all in about an hour. Pleasant efficient service completely; I'm impressed. More

Rafael Ibarra always does a wonderful job doing his best to get you in and out as promised. I've been exclusively servicing my Ascent with Rafael and he's always impressed me with how he goes out of his way to get you in and out as promised. I've been exclusively servicing my Ascent with Rafael and he's always impressed me with how he goes out of his way to help make servicing your car as easy as possible. More

Jaime Vega in the Service department is the ONLY reason we keep coming back. We have purcahsed 3 Subaru from Sierra Subaru of Monrovia. His service in keeping our cars running is the reason we continue wit we keep coming back. We have purcahsed 3 Subaru from Sierra Subaru of Monrovia. His service in keeping our cars running is the reason we continue with Sierra. You lose him you lose our business. More

Jennifer Sauer helped me with my battery issue. She was very courteous and explained the process and options I have. She checked-in midway to update me what was happening. After, she explained everything a very courteous and explained the process and options I have. She checked-in midway to update me what was happening. After, she explained everything all the work that has been done. The entire process was very pleasant. More

Friendly and courteous service. I was greeted as soon as I arrived. My advisor Jennifer Sauer was the best! She was, at first, my phone contact and arranged for my services. At the dealership she then got t I arrived. My advisor Jennifer Sauer was the best! She was, at first, my phone contact and arranged for my services. At the dealership she then got the paperwork done and arranged for my Lyft rides home/back to dealer. The service I received from ALL the employees that day will bring me back when my car needs their assistance! More