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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
355 Reviews

355 Reviews of Sierra Subaru of Monrovia - Service Center

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April 06, 2022

I got my ascent at this dealership and I am satisfied with it. As for my latest service , it also went well. The one who helped me was Jenn. More

by Skipper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn
Apr 07, 2022 -

Sierra Subaru of Monrovia responded

We are so appreciative of your business, and we are pleased to hear that Jenn took great care of you throughout your recent visit. We thank you for taking the time to share this positive review, and we wish you the safest of travels until we meet again!

April 01, 2022

We brought our 2020 Outback in for routine service and were assisted by Jennifer Sauer, who was very pleasant, helpful and efficient. Jennifer is not listed as a Service Advisor on this website, maybe th More

by jshifs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Sauer
Apr 04, 2022 -

Sierra Subaru of Monrovia responded

Thank you for leaving Jennifer this positive review! We are pleased to hear that she took great care of you and your automotive needs throughout your visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Jennifer and the team may serve you again!

March 29, 2022

Nice service. The staffs were helpful and attentive. The dealer also provided Lyft services which were convenient and thoughtful. More

by Doggy ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 30, 2022 -

Sierra Subaru of Monrovia responded

Thank you so much for your 5-star review! We are pleased that our team could be of assistance to you and make your overall experience as seamless as possible! We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

March 25, 2022

Rafael Ibarra knows how to take care of his customers! !!! There was a mistake on my last visit and he made sure that did not and will not happen again. More

by jv.arreola
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Sierra Subaru of Monrovia responded

Thank you for leaving Rafael this positive review! We are so glad that he took great care of you during your recent visit. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 22, 2022

I have bought 2 Outbacks from Sierra. When my first was totaled in 2021 it only made sense for me to return to where my family and I were taken care of so well. More

by mwoodin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer was the Service tech who assisted me, but the entire staff were friendly and welcoming!
Mar 23, 2022 -

Sierra Subaru of Monrovia responded

Thank you so much for your 5-star review! We are so appreciative of your repeat business, and we will certainly provide you with nothing less than the same quality care in your visits to come. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how our team may serve you again!

March 14, 2022

Thank you Catherine Camacho for locating a very small part (on/off switch for heated seats - about 3”x3”x2”) that was ordered & held for me (by Victor Martinez - who left Subaru just a few weeks ago) sin More

by CFour
Customer Service
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Martinez
Mar 15, 2022 -

Sierra Subaru of Monrovia responded

Thank you so much for your excellent review! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! We wish you the safest of travels until we meet again!

March 04, 2022

The service was quick and great! The person at the desk informed me of my vehicle status and I was very satisfied. More

by George.hernan13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 07, 2022 -

Sierra Subaru of Monrovia responded

George, Thank you so much for your 5-star review! Quick and quality service is always our goal, and we will certainly provide you with nothing less in the future! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

March 01, 2022

Thank you Jaime for taking care of my vehicle! Always great chatting with you during my service visit. You always make me feel welcomed! More

by Johnrz2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Sierra Subaru of Monrovia responded

Thank you for leaving Jaime this 5-star review! We are happy to hear that he took great care of you and your automotive needs throughout your visit. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that our team may help you with!

February 23, 2022

I've owned a Subaru Crosstrek for a year and just had the one year service performed at Sierra Subaru. My contact was Jennifer Sauer. She understood and investigated the minor rattle I mentioned as the onl More

by peterg6789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Sauer
Feb 25, 2022 -

Sierra Subaru of Monrovia responded

Peter, Thank you for leaving Jennifer this wonderful review! We are so glad that she could get you and your automotive needs taken care of! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

February 22, 2022

Rafael Ibarra always does a wonderful job doing his best to get you in and out as promised. I've been exclusively servicing my Ascent with Rafael and he's always impressed me with how he goes out of his way More

by ctan429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Sierra Subaru of Monrovia responded

Thank you for leaving Rafael this positive review! We are so glad that he could be of assistance to you and get your automotive needs efficiently resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Rafael and the team may serve you again!