Sierra Subaru of Monrovia - Service Center
Monrovia, CA
355 Reviews of Sierra Subaru of Monrovia - Service Center
We brought our 2020 Outback in for routine service and were assisted by Jennifer Sauer, who was very pleasant, helpful and efficient. Jennifer is not listed as a Service Advisor on this website, maybe th were assisted by Jennifer Sauer, who was very pleasant, helpful and efficient. Jennifer is not listed as a Service Advisor on this website, maybe that is why Candis sent out the review request. We will be sure to contact Jennifer for our next service. More
Nice service. The staffs were helpful and attentive. The dealer also provided Lyft services which were convenient and thoughtful. The staffs were helpful and attentive. The dealer also provided Lyft services which were convenient and thoughtful. More
Rafael Ibarra knows how to take care of his customers! !!! There was a mistake on my last visit and he made sure that did not and will not happen again. !!! There was a mistake on my last visit and he made sure that did not and will not happen again. More
I have bought 2 Outbacks from Sierra. When my first was totaled in 2021 it only made sense for me to return to where my family and I were taken care of so well. When my first was totaled in 2021 it only made sense for me to return to where my family and I were taken care of so well. More
Thank you Catherine Camacho for locating a very small part (on/off switch for heated seats - about 3”x3”x2”) that was ordered & held for me (by Victor Martinez - who left Subaru just a few weeks ago) sin part (on/off switch for heated seats - about 3”x3”x2”) that was ordered & held for me (by Victor Martinez - who left Subaru just a few weeks ago) since late November 2021 as I was unable to drive (foot surgery) until just recently. Kudos to the install guy(s) too - they had the part replaced in half the estimated time. Thanks again Catherine! More
Thank you Jaime for taking care of my vehicle! Always great chatting with you during my service visit. You always make me feel welcomed! Always great chatting with you during my service visit. You always make me feel welcomed! More
I've owned a Subaru Crosstrek for a year and just had the one year service performed at Sierra Subaru. My contact was Jennifer Sauer. She understood and investigated the minor rattle I mentioned as the onl one year service performed at Sierra Subaru. My contact was Jennifer Sauer. She understood and investigated the minor rattle I mentioned as the only issue that required attention. The problem was solved, the annual service performed all in about an hour. Pleasant efficient service completely; I'm impressed. More
Rafael Ibarra always does a wonderful job doing his best to get you in and out as promised. I've been exclusively servicing my Ascent with Rafael and he's always impressed me with how he goes out of his way to get you in and out as promised. I've been exclusively servicing my Ascent with Rafael and he's always impressed me with how he goes out of his way to help make servicing your car as easy as possible. More