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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
355 Reviews

355 Reviews of Sierra Subaru of Monrovia - Service Center

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December 04, 2022

Jamie Vega has been my service representative for a number of years at Sierra Subaru. He is always happy, positive, friendly, knowledgeable, and very aware of my time constraints, as how many of us ha More

by Cheryl Nickel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Sierra Subaru of Monrovia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sierra Subaru of Monrovia. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 04, 2022

Helpful and courteous team. Very knowledgeable and efficient. Follow-up is excellent. Would recommend this dealership. More

by lauriemlondon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Sandoval
Dec 05, 2022 -

Sierra Subaru of Monrovia responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

December 02, 2022

Devon Seu at service department was very helpful to greet me and get my car into service efficiently. My 1st service was complete in an hour. Thanks.. More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Seu
Dec 05, 2022 -

Sierra Subaru of Monrovia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sierra Subaru of Monrovia. We hope you continue to choose us for all your automotive needs! Take care!

December 01, 2022

Diane Brereton helped me when I walked. She was so friendly, helpful and explained everything. More

by cindytylerrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Brereton
Dec 02, 2022 -

Sierra Subaru of Monrovia responded

Thanks for stopping by to let us know how happy you were with the attentive and pleasant service provided to you by Diane! We are sincerely grateful to have your business, your trust, and your complete satisfaction. Until we meet again, we wish you safe and happy travels. Thank you for choosing Sierra Subaru!

Dec 02, 2022 -

cindytylerrn responded

Thank you for excellent customer service and keeping me informed!

December 01, 2022

Jaime Vega pleasantly provided the typically recommended services, and offered a complimentary car wash when he saw my dusty car! He followed up with the additional service tech suggestions, explaining the More

by Subaru review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Sierra Subaru of Monrovia responded

Thank you for trusting us with your Subaru's care! We are delighted to know how pleased you were with the thorough and informative experience provided by the Sierra Subaru service team. We hope to do it again some day, so please don't hesitate to give us a call whenever we may serve you. Until then, we wish you all the best in your upcoming travels.

November 27, 2022

Very pleased with the service there. Catherine Camacho was very helpful, knowledgeable and very personable. More

by linda.sweet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2022 -

linda.sweet responded

Thank you Catherine Camacho and Sierra Subaru of Monrovia!

Nov 30, 2022 -

Sierra Subaru of Monrovia responded

You're absolutely welcome, Linda! It is our pleasure to provide thorough, valuable service to you and your vehicles. We're so happy Catherine made your service visit informative and pleasant. Thanks for choosing Sierra Subaru!

November 23, 2022

Nice work by Catherine Camacho in service. Good explanation of the process for this work to be done. Provided a Lyft ride due to the extra time need to complete the service. More

by Pstevenwood1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2022 -

Sierra Subaru of Monrovia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sierra Subaru of Monrovia! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 22, 2022

Service was great, they told me 90 min and it was on time. Ms Camacho w gave excellent service as well More

by vagonzalez72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Sierra Subaru of Monrovia responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received.

November 22, 2022

Catherine Camacho is the best she got me what I needed while my car was in service More

by giovannirosales54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Sierra Subaru of Monrovia responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

November 21, 2022

I felt welcome from the minute I drove up to the servo department. Catherine Camacho was the service agent that helped me and she friendly, welcoming, and explained what was done during my visit. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Sierra Subaru of Monrovia responded

Hi Frank, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

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