Sierra Subaru of Monrovia - Service Center
Monrovia, CA
358 Reviews of Sierra Subaru of Monrovia - Service Center
Jaime Vega was very courteous and willing to help with getting the service I needed. He was able to answer all my questions and made me feel confident that o would get excellent service. getting the service I needed. He was able to answer all my questions and made me feel confident that o would get excellent service. More
MANY THANKS fo Catherine Camacho for negotiating with State Farm to have my BRZ's engine wiring harness replaced after squirrels had chewed into it, rendering the car "dead in the water." State Farm wan State Farm to have my BRZ's engine wiring harness replaced after squirrels had chewed into it, rendering the car "dead in the water." State Farm wanted to do a "hack job" and only splice in a "pig-tail," which could conceivably been hazardous and/or prone to failure. She "hung tough" with them and the car is back on the road. I was able to use a 2023 Crosstrek loaner from Sierra during the wait. First Class service!!! More
Catherine Camacho made me like she really appreciated my business. She asked questions about any performance concerns i might have. She went over the inspection report thoroughly. I will always asked for he business. She asked questions about any performance concerns i might have. She went over the inspection report thoroughly. I will always asked for her . More
Thank you Catherine Camacho for taking care of my wife during her service visit. The follow up afterwards is also impressive. during her service visit. The follow up afterwards is also impressive. More
The advisor, Catherine Camacho, is knowledgeable and doing an excellent job in explanation the condition of my car. doing an excellent job in explanation the condition of my car. More
Catherine Camacho was so helpful during our recent service appointment. It was a rainy day and she made sure our Crosstrek was pulled up under the bay so we wouldn't get wet when our service was compl service appointment. It was a rainy day and she made sure our Crosstrek was pulled up under the bay so we wouldn't get wet when our service was complete. More
My overall experience with this service center is very satisfying, I would like to give my special thanks to Jaime Vega. thank you so much for your service. satisfying, I would like to give my special thanks to Jaime Vega. thank you so much for your service. More
All the staff at Sierra Subaru has always been helpful and everyone has a smile on their faces. Specia thanks to Rafael Ibarra for helping us and working above and beyond to take care of us and our fores and everyone has a smile on their faces. Specia thanks to Rafael Ibarra for helping us and working above and beyond to take care of us and our forester. I highly recommend Sierra Subaru!!!! More
The service center is clean, organized and comfortable. The staff is very welcoming and helpful. When you wait for your car to be serviced there is coffee and water and good snacks, as well as WiFi and TV The staff is very welcoming and helpful. When you wait for your car to be serviced there is coffee and water and good snacks, as well as WiFi and TV and ample seating. My car was accepted in for service as soon as I arrived, I didn’t need to wait at all. The check in process was efficient and my car was done in less time that I was initially estimated. Overall it was a five star experience! More
the reason we continue returning to this dealership for service and a the purchase of second vehicle is because of Mr Jaime Vega. my first purchase on 2011 Mr Jaime Vega welcome us with open arms and gave service and a the purchase of second vehicle is because of Mr Jaime Vega. my first purchase on 2011 Mr Jaime Vega welcome us with open arms and gave us great and honest service without pressure. we will continue bringing our vehicle for service as long as you have staff as good as Mr Jaime Vega or better. thank you More