Back

Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
361 Reviews

361 Reviews of Sierra Subaru of Monrovia - Service Center

Sort by
March 14, 2023

Great service. Was a few minutes early and I appreciated that Catherine Camacho was gracious and also got folks working on it right away.so I was out of there only More

by colinconnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Sierra Subaru of Monrovia responded

Colin, thank you for your kind review of Catherine! It is our pleasure to make your service visits as convenient as possible, so we're happy that's exactly what Catherine did. We graciously look forward to making your next appointment just as outstanding!

March 11, 2023

Jaime Vega’s customer skills are exceptional. He went a step beyond to ensure my vehicle was well take care of. He’s an asset to your dealership. Keep up the skills. More

by Kevin White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Sierra Subaru of Monrovia responded

Hi Kevin, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 08, 2023

Sierra Subaru’s service department is quick, reliable, and has great communication. Jaime Vega took care of my visit and was very professional. More

by michaelryandavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Sierra Subaru of Monrovia responded

Michael, thank you for taking a moment to recognize the efforts of Jaime with your 5-star review! We're happy he provided you with all the communication and efficiency you needed to make this visit convenient. We'll see you at your next appointment!

March 08, 2023

This was my second visit to the service department at this dealership, and like the last one, it was very positive. Catherine Camacho, who helped me, was very nice and worked diligently and efficiently t More

by AMG91106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Sierra Subaru of Monrovia responded

That's great! Thank you for your wonderful feedback and for recommending us to others. Catherine is an exemplary advocate for her clients and their vehicles, so we're delighted she has made your past two visits so valuable. Don't hesitate to call if we may help you with anything else. It is always our pleasure!

March 07, 2023

I had a great experience with the dealership. Catherine my service rep was amazing! She was helpful, attentive and ensured the needs of my car were met. I highly recommend getting your car ser More

by Orivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Sierra Subaru of Monrovia responded

Thank you so much, Orivera! Nothing means more to us than your complete satisfaction with our work, so we're delighted Catherine delivered a thorough and attentive service visit for you. Please let us know when we can help you again. It's always our pleasure!

Mar 09, 2023 -

Sierra Subaru of Monrovia responded

Hi Orivera, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

March 02, 2023

Rafael is helpful and friendly in welcoming me for the oil change service. Thumbs up to this dude. More

by kuanjuw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Sierra Subaru of Monrovia responded

Hey, thanks so much for giving credit to Rafael for your Subaru's 5-star service visit! Your complete satisfaction means everything to us, and we hope to continue earning your loyalty at every future encounter. Please let us know when Rafael and the Sierra Subaru team may help you again!

February 24, 2023

Devon was very professional, polite and friendly. Gave me info about future servicing without me asking. Explained what was done and the results of the servicing. Wait time was minimal. Waiting room More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon In service dept.
Feb 24, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much, Vic! We're delighted you enjoyed our customer lounge while Devon efficiently managed the services for your Subaru. Your complete satisfaction is why we do what we do. We hope to emulate this pleasant experience at your next appointment. Safe travels until then!

February 23, 2023

Jaime Vega always provides quality service when called on. There hasn’t been a time when he couldn’t get my vehicle in quickly and out in a timely manner. Thanks Jaime! More

by gassser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Sierra Subaru of Monrovia responded

Fantastic! Thanks so much for the positive feedback on Jaime, Gassser. Your complete satisfaction is why we do what we do. We truly appreciate your continued business and look forward to serving you for many years to come.

February 23, 2023

Antonio Sandoval was very helpful when we brought our 2021 Subaru Outback in for service. More

by amt
Recommend Dealer
Yes
Employees Worked With
Antonio Sandoval
Feb 24, 2023 -

Sierra Subaru of Monrovia responded

Hey, AMT! Thanks for sharing your 5-star review about your visit with Antonio. We sincerely appreciate your business and we love the feedback. We look forward to making your Outback's next appointment just as outstanding!

February 22, 2023

She is very nice to help you out and ask me about my car what needs to be done. More

by Arnakpunlert1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Sierra Subaru of Monrovia responded

Thank you for stopping by to share a 5-star review of your service visit! Nothing means more to us than knowing you were completely satisfied with our work, so we appreciate your feedback to let us know we did a great job. We hope to see you again some day but until then, we wish you the safest of travels.

Feb 24, 2023 -

Sierra Subaru of Monrovia responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

...
22
...