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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
362 Reviews

362 Reviews of Sierra Subaru of Monrovia - Service Center

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May 16, 2023

Very promp and courteous person assisted me his name was Joseph Dithomas. Thoroughly checked my car, even found a window that wasn’t rolling up properly. Explained all items that were to be done. Even expla More

by v meek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph DiThomas
May 16, 2023 -

Sierra Subaru of Monrovia responded

Hi, V! Thanks so much for your lovely review of Joseph. We're pleased to know how satisfied you were with his attention to all the details and his thorough communication. We certainly look forward to ensuring the same circumstances at your next appointment. Safe travels until then!

May 15, 2023

Very helpful staff they take care of your car promptly and are honest. I feel comfortable always taking my car to this dealership More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Sierra Subaru of Monrovia responded

Renee, thank you for taking a moment to let us know how pleased you have been with our service department! Your satisfaction is our top priority, so we're glad our team continues to provide you and your Subaru with exceptional service. We'll see you at your next appointment!

May 13, 2023

This dealership is excellent. I bought my Subaru here. Bd have all my services done by them. If and when I get my next Dubaru, it will be from them. More

by celsolontok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Sierra Subaru of Monrovia responded

Thanks for letting us know how pleased you've been with our dealership! Nothing means more to us than your total satisfaction with our service, so we're glad your interactions with our team have always been helpful and convenient. Thank you for always choosing Sierra Subaru for your automotive needs!

May 08, 2023

I love this place. The staff is very professional and efficient. They all give you a 5 🌟 🌟 🌟 🌟 🌟 service. More

by JZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon
May 09, 2023 -

Sierra Subaru of Monrovia responded

JZ, thanks for taking a moment to share your 5-star review of our service team! Nothing means more to us than your total satisfaction, so we're happy everyone has consistently offered you their support and insight. Please don't hesitate to reach out to us when we may be of service again!

May 05, 2023

Clean and well-stocked waiting area Friendly and responsive staff Making appointment by phone easy More

by deerhunter888
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for taking a minute to share positive feedback on your service visit! It's our pleasure to provide a comfy customer lounge while we work on your Subaru, and we're glad you enjoyed your time with us. Please come see us again some day!

May 03, 2023

Jaime Vega, in service, was a complete pleasure. He is friendly, knowledges, and explained everything clearly. Even though the dealership is far from my residence, I plan to get my services there. More

by ladders-cotton.0a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Sierra Subaru of Monrovia responded

Thank you for your lovely review of Jaime! Your complete satisfaction with our work is the reason behind everything we do, so we're glad Jaime ensured a very pleasant and valuable visit. We graciously look forward to your next appointment!

May 03, 2023

Catherine as Sierra Suburu has the best customer service I have experienced at a dealership hands down. More

by Ryansteward4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Sierra Subaru of Monrovia responded

Ryan, thank you for taking a moment to recognize Catherine's exceptional service with the honor of your 5-star review! We're delighted you enjoyed a thorough and accommodating visit with her for your Subaru's service needs. We'll see you at your next appointment!

May 03, 2023

I went to Subaru for my maintenance check and oil change, and I was helped by Catherine Camacho who was descriptive and clear regarding the services to be done. I appreciate the customer service at this deal More

by sheila_araji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Sierra Subaru of Monrovia responded

Hey, Sheila! We're so happy to hear that about Catherine and our service team. We sincerely appreciate your business, and we're happy Catherine made sure you knew exactly what was going on. Looking forward to ensuring your next visit is just as superb!

April 28, 2023

Excellent Customer Service Highly recommended Very Professional Employees Awesome experience Clean facility Very accessible Fast service More

by Christine Dagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much for listing all the benefits of visiting our dealership service department, Christine! We're happy our team meets your needs and ensures your complete satisfaction with our work. Thank you for choosing Sierra Subaru for your automotive needs!

April 27, 2023

Jaimie Vega always gives me the most excellent attention. He explains things very clearly and keeps me informed what is happening to my Forester. I would recommend everyone to seek him out when getting your More

by Tom Martinet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Sierra Subaru of Monrovia responded

Tom, thanks for stopping by to share your 5-star review of Jaime! Your satisfaction means everything to us, and we're glad Jaime always ensures an efficient, communicative service visit for your Forester. Thanks for always choosing Sierra Subaru!

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