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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
362 Reviews

362 Reviews of Sierra Subaru of Monrovia - Service Center

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May 26, 2023

Jaime Vega is best best service person I’ve known. Trustworthy and always available. He is the reason my wife and I both own Subaru’s. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Sierra Subaru of Monrovia responded

Thanks for your stellar review, Michael! We truly appreciate your family's business. We're happy Jaime has always provided you with exceptional service visits and helpful communication. Thanks for always choosing Sierra Subaru!

May 26, 2023

Sierra Subaru is where I have my Outback serviced since 2016 Jaime Vega is my service advisor. He is extremely knowledgeable and accommodating. He always keeps me informed and visits are always smooth and More

by marlakeeth2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Sierra Subaru of Monrovia responded

Thank you for your thoughtful feedback! We sincerely appreciate your loyalty over the years, and we're delighted you continue to enjoy reliable service guided by Jaime. We hope to maintain this trend at your next appointment. See you then!

May 25, 2023

Sierra Subaru is where I purchased and also service my car since 2017. Jaime Vega is my service advisor. He is extremely knowledgeable and accommodating. He always keeps me informed which visits are alw More

by JenG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Sierra Subaru of Monrovia responded

Hey, Jen! Thank you for taking a moment to let us know how pleased you were with Jaime's assistance. We're so happy he continues to provide the insight you need to keep your visits valuable and informative. Looking forward to more of the same at your next appointment!

May 25, 2023

Joseph Dithomas helped me out with an oil change and battery diagnostic and replacement, but more importantly he and Sierra Subaru of Monrovia demonstrated exemplary customer service. Joseph listened to More

by Byip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Dithomas
Jun 01, 2023 -

Sierra Subaru of Monrovia responded

Thanks for your awesome feedback, Byip! Your safety and satisfaction are our top priorities, always, and we're glad you appreciated Joseph's suggestions to help you keep your Subaru running smoothly. Many safe and happy travels until we meet again!

May 23, 2023

Catherine Camacho made my trip to the service department an easy and enjoyable experience. It is a pleasure to do business with Cathrine More

by wavmixer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Conquilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Sierra Subaru of Monrovia responded

Great! Thanks so much for letting us know how satisfied you were with Catherine's assistance. We're glad she made your visit so easy and pleasant. We graciously look forward to ensuring the same circumstances at your next appointment. Safe travels until then!

May 25, 2023 -

wavmixer responded

My wife will be bringing her Legacy in for service soon.

May 22, 2023

Jaime Vega at Sierra Subaru service is always fast, accurate and friendly! The service we have gotten from him over the years is first class! This is the fourth Subaru car we have had serviced here a More

by ezesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Sierra Subaru of Monrovia responded

Thanks for stopping by to tell us how happy you've been with Jaime as your service advisor! Nothing means more to us than your complete satisfaction, and it sounds like Jaime continues to be a dependable resource for the needs of your Subarus through the years. Thank you for always choosing Sierra Subaru!

May 19, 2023

A very nice and clean dealership and a very friendly staff in Service and Sales More

by alohaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Franco, Chris Zambrano, and Alendra in the service dedk
May 23, 2023 -

Sierra Subaru of Monrovia responded

Alohaca, thanks for sharing positive feedback on your service visit! We sincerely appreciate knowing how satisfied you were with the friendly and accommodating interactions our team provided for you. We graciously look forward to ensuring the same circumstances at your next appointment!

May 18, 2023

I understand the dealership is now under new ownership/management and I hope they. do a better job than previous. I want to compliment Jamie Vega on his very professional and courteous disc More

by msciaraffa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Sierra Subaru of Monrovia responded

Thank you so much for taking a moment to share your appreciation of Jaime, your trusted service advisor! We're happy he has been a dependable resource for your automotive needs. Looking forward to serving you for many years to come. See you next time!

May 18, 2023

The Monrovia Subaru Service Department quickly gave me an appointment, and the courteous Joseph Dithomas took the time to hear my concerns and even drive with me to listen to my cars clinking sound. More

by ectineke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Dithomas
May 23, 2023 -

Sierra Subaru of Monrovia responded

Wonderful! Thanks for letting us know how exceptional Joseph's assistance was on this visit. We're pleased he road with you to replicate the noise you were hearing. Please don't hesitate to call whenever we may assist you again. It's always our pleasure!

May 16, 2023

It was my first time to Subaru of Monrovia. Having bought the vehicle from a different dealership, I wanted to see what the service would be like closer to home. The experience was great! Quick More

by Stanlydardon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Sierra Subaru of Monrovia responded

Wonderful! We're so happy to hear that. Thank you for sharing some positive feedback with us about your service visit. We graciously look forward to being of service to you and your Subaru at your next appointment. See you then!

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