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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
355 Reviews

355 Reviews of Sierra Subaru of Monrovia - Service Center

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June 12, 2023

Service was fast and efficient thank you Jaime Vega I appreciate your time and assistance More

by s_harkess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much for recognizing Jaime's excellence by honoring him with a 5-star review! Your complete satisfaction is the reason behind everything we do, and we're pleased Jaime did everything he could to give you an exceptional service experience. We'll see you at your next appointment!

June 09, 2023

Joe Dithomas provided the best service I have ever received at any dealership, hands down. This five star review is specifically a reflection of Joe's professionalism, kindness, patience, honesty, and More

by waddellandrewd
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joeseph Dithomas
Jun 12, 2023 -

Sierra Subaru of Monrovia responded

Thank you for giving Joe all the credit for making your experience a positive one. He is an absolute gem, and we're glad he took such exceptional care of your situation. We hope you'll continue to choose Sierra Subaru for your automotive needs!

June 06, 2023

Provided great service during the visit and very informative regarding any discounts that where available. More

by Subi Cross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Sierra Subaru of Monrovia responded

Thanks for taking a moment to let us know how satisfied you were with this service visit! We're glad your service advisor did everything he could to make this a pleasant and valuable experience. Looking forward to ensuring the same circumstances at your next appointment!

June 06, 2023

Customer service by Joseph Dithomas was polite, timely, professional and friendly. Excellent customer service! I would recommend this service department to all local Subaru owners. More

by carylouise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Dithomas
Jun 06, 2023 -

Sierra Subaru of Monrovia responded

Thank you for your kind review and recommendation of Joseph and the Sierra Subaru service department! We truly appreciate your feedback, and we're pleased you enjoyed working with Joseph. We graciously look forward to being of service to you again!

June 06, 2023

My family has bought multiple cars from this dealership, and have always had excellent service from everybody there. This last visit, I got my car’s first service done and was helped by Catherine Camacho - More

by Roy Keth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Sierra Subaru of Monrovia responded

Roy, your 5-star feedback is an honor we don't take lightly! We're happy Catherine handled your vehicle's first service visit with great care and communication. Please don't hesitate to reach out whenever there's a question we may help you with. It's always our pleasure!

June 06, 2023

15k check up. Catherine was AMAZING. I've been to a couple of dealerships in the area for servicing, Monrovia Subaru was BY FAR the best. More

by s fols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Sierra Subaru of Monrovia responded

Thanks for your awesome review of Catherine! She'll certainly be humbled to see your endorsement of the quality of her work. We truly appreciate your business and hope you will continue to choose Sierra Subaru for your automotive needs!

June 02, 2023

I think of Catherine Camacho as a service advisor, not a service salesperson. I prefer the former rather than the latter. She seems honest which is why I choose her when given the choice. She is also very f More

by sierragregor
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for taking a moment to recognize Catherine's unique excellence by honoring her with your thoughtful review! We're glad she has always taken such good care of you and your vehicles. Thank you for continuing to choose Sierra Subaru for your automotive needs!

June 02, 2023

Friendly staff, very knowledgeable , have coupons , comfortable, convenient Easy access, nice waiting area, large, clean More

by innatlamport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much for your 5-star review of our service team and facility! We're so happy you enjoyed a pleasant wait in our customer lounge while our team handled your Subaru's service needs. Looking forward to making your next appointment just as superb!

June 02, 2023

This is the second service visit we've made at Sierra Subaru. Each time we've been greeted promptly and professionally, and each time our advisor has been friendly and thorough. Jaime Vega was an extra More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for the love, JC! We're delighted Jaime continues to provide you with exceptional service at each visit. It's really important to us that you're completely satisfied with our work, and we hope to make your next appointment just as great. See you then!

June 01, 2023

I have brought my car for service to Sierra Subaru since I purchased it almost 14 years ago. During that time I was assisted most of the time by Jaime Vega. When I have the option I request him. He is perso More

by myqzzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much for the 5-star review of Jaime! Nothing means more to us than your total satisfaction, and we're delighted you have always enjoyed working with Jaime for your vehicle's needs. Looking forward to working with you for many more years!

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