Sierra Subaru of Monrovia - Service Center
Monrovia, CA
355 Reviews of Sierra Subaru of Monrovia - Service Center
I came to Subaru for service and was helped by Rafael Ibarra. He was very professional and helpful with all my questions and needs. He kept me up to date with all that was being taken care of my cars ser Ibarra. He was very professional and helpful with all my questions and needs. He kept me up to date with all that was being taken care of my cars service. More
Joseph Dithomas did a great job coordinating service and repair on our Outback. Careful, considerate and good communications. Thank you on a job well done. repair on our Outback. Careful, considerate and good communications. Thank you on a job well done. More
Rafael Ibarra in service department quickly repaired car and carefully explained what was done. Efficiently organized car pickup. and carefully explained what was done. Efficiently organized car pickup. More
I have been attended by Catherine Camacho in the Service Department multiple times, and each time it has been a wonderful, professional, and courteous experience. It is a notable difference from other exper Department multiple times, and each time it has been a wonderful, professional, and courteous experience. It is a notable difference from other experiences I've had with other associates. She's a great Subaru employee, and I imagine a good person overall. More
Joseph DITHOMAS is very professional and explained my situation in detail and helped out. Great customer service and very knowledgeable. situation in detail and helped out. Great customer service and very knowledgeable. More
It was very easy to check in. My service advisor was very knowledgeable and provided updates to repairs. I will definitely be coming back. My service advisor was very knowledgeable and provided updates to repairs. I will definitely be coming back. More
I took my WRX for an oil change over the weekend and Rafael Ibarra provided outstanding service! I had a minor service completed and they even washed my car, I was in and out under an hour. Subaru is Rafael Ibarra provided outstanding service! I had a minor service completed and they even washed my car, I was in and out under an hour. Subaru is trustworthy and they always go the extra mile to make their customers happy. The same day, I took my dad's car next door to a different dealership to have his a/c compressor fixed and minor service. They promised to have the car ready within 4 hours, but it took them over 6 hours. They did not even start on the oil change until I arrived close to the end of the day. The person I dealt with at the other dealership was trying to sell me overpriced splash shield. This just shows how night and day the service comparison at Subaru is to their neighboring car dealership. I am glad just so glad that I ended my day at Subaru, thank you! More
Organized, very efficient…Catherine C very helpful! Assumed all that was reported was accurate and performed. Assumed all that was reported was accurate and performed. More
Catherine gave great customer service, returned the vehicle at the time promised. Will definitely return. Thank you Sierra Subaru !! vehicle at the time promised. Will definitely return. Thank you Sierra Subaru !! More