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Sierra Subaru of Monrovia - Service Center
Monrovia, CA
361 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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361 Reviews of Sierra Subaru of Monrovia - Service Center
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February 08, 2025
I had the best service experience at Sierra Subaru would! Rafael Ibarra went out of his way to make my first visit exceptional! He took the time to review my car’s history and make sure everything was up to Rafael Ibarra went out of his way to make my first visit exceptional! He took the time to review my car’s history and make sure everything was up to date. I was escorted to a comfortable waiting area and when my car was ready, he came and got me. While I was waiting he sent me a video update of what was happening during service to my car and what the findings were. At check out he advised me of what was needed for my next service. He escorted me out to show me where my car was when finished. Best service! Thank you Rafael for being an excellent service manager and making me feel so comfortable. Sierra Subaru is my new car service provider. More
by suzanne.setter
Employees Worked With
February 08, 2025
The dealership is outstanding they go out of their way to make our visit pleasant. The communication from the dealership is great. make our visit pleasant. The communication from the dealership is great. More
by bud
Employees Worked With
February 04, 2025
Alain Barragan was really helpful during my consultation even before I had my service at Subaru. He made sure that the short shifter installation was completed correctly and cleanly. even before I had my service at Subaru. He made sure that the short shifter installation was completed correctly and cleanly. More
by Diepitlow
Employees Worked With
Alain Barragan
January 27, 2025
Great customer service. They always take care of my car fast and efficiently. They provide optional transportation They always take care of my car fast and efficiently. They provide optional transportation More
by craftylaurag
Employees Worked With
Mike Montoya from service department is amazing
January 03, 2025
Jaime Vega was friendly, helpful, and patient. As a new Subaru owner I don't have much knowledge on the car. He took his time to explain the process, what I currently needed, and his time estimate As a new Subaru owner I don't have much knowledge on the car. He took his time to explain the process, what I currently needed, and his time estimate was on point! very happy and pleased with the service. I will definitely be coming back! Thank you! =) More
by drigo
Employees Worked With
December 24, 2024
The dealership is always helpful and timely. This time I was helped by Sandy. She was terrific, went out of her way to help me with my extended warranty. I always tell my friends how well I am t This time I was helped by Sandy. She was terrific, went out of her way to help me with my extended warranty. I always tell my friends how well I am treated by this dealership. More
by hspencer1028
Employees Worked With
Sandy
December 10, 2024
Jaime Vega is the best! I know my car is in good hands with him. This is the only place I bring my STi. I know it will get taken care of properly and I appreciate the transp I know my car is in good hands with him. This is the only place I bring my STi. I know it will get taken care of properly and I appreciate the transparency. Prices are as you would expect from a Dealership Service but I promise Jamie does everything he can to lookout for you! More
by Arthur
Employees Worked With
