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Sierra Subaru of Monrovia - Service Center
Monrovia, CA
371 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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371 Reviews of Sierra Subaru of Monrovia - Service Center
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May 11, 2025
The dealership was easy to deal with. From the sales team to the car services team(👍👍 to Sandy), their service partners are very knowledgeable, friendly, and helpful. From the sales team to the car services team(👍👍 to Sandy), their service partners are very knowledgeable, friendly, and helpful. More
by JenDurm
Employees Worked With
Oscar, Dominik, Sandy
May 11, 2025
Prompt and informative service from the beginning until the end. Staff was friendly and communicative. the end. Staff was friendly and communicative. More
by Tommy
Employees Worked With
May 10, 2025
Jaime Vega is my go-to person when I need my car serviced. He provides excellent customer service, and is friendly and professional. I also don’t mind waiting for my car to be serviced b/c the waiti serviced. He provides excellent customer service, and is friendly and professional. I also don’t mind waiting for my car to be serviced b/c the waiting area is comfortable and has great refreshments 😃 More
by hennyliem515
Employees Worked With
May 10, 2025
Customer service here is excellent. Yadira Cedillo was thorough, kind, and communication was top notch. My car was fully inspected and running well, also. Yadira Cedillo was thorough, kind, and communication was top notch. My car was fully inspected and running well, also. More
by c.arretche
Employees Worked With
Yadira Cedillo
May 10, 2025
Very polite and respectful Jaime Vega is very upfront about the work that needs to be performed about the work that needs to be performed More
by maidenfan409112
Employees Worked With
May 10, 2025
Just took my WRX in for its first service—oil change—and had a great experience at Sierra Subaru of Monrovia. Sandy Perez was my Service Advisor, and she was super friendly and helpful. She even managed to had a great experience at Sierra Subaru of Monrovia. Sandy Perez was my Service Advisor, and she was super friendly and helpful. She even managed to squeeze me in, which I really appreciated. The service itself was solid—no oil spills, everything was clean, and my car came back in great shape. Overall, smooth and easy experience. Thanks Sandy and the Sierra Team. More
by Diepitlow
Employees Worked With
Sandy Perez
May 10, 2025
Rafel Ibarra provided excellent customer service. Took the car for oil change and the whole experience was easy. Thank you for the great service. Took the car for oil change and the whole experience was easy. Thank you for the great service. More
by Memo
May 10, 2025
My experience at Monrovia Subaru has been great. Armando Carlos has been very helpful and attentive to my car issues. He was prompt and very thorough with his explanation. Armando Carlos had excell Armando Carlos has been very helpful and attentive to my car issues. He was prompt and very thorough with his explanation. Armando Carlos had excellent customer service skills. More
by Hdthai
Employees Worked With
Armando Carlos - five stars
March 01, 2025
The service I received was much quicker than expected. The technician I met with explained before and after service details and findings, along with future items to be checked. The technician I met with explained before and after service details and findings, along with future items to be checked. More
by ggtreefalls
Employees Worked With
I don't remember
February 08, 2025
I had the best service experience at Sierra Subaru would! Rafael Ibarra went out of his way to make my first visit exceptional! He took the time to review my car’s history and make sure everything was up to Rafael Ibarra went out of his way to make my first visit exceptional! He took the time to review my car’s history and make sure everything was up to date. I was escorted to a comfortable waiting area and when my car was ready, he came and got me. While I was waiting he sent me a video update of what was happening during service to my car and what the findings were. At check out he advised me of what was needed for my next service. He escorted me out to show me where my car was when finished. Best service! Thank you Rafael for being an excellent service manager and making me feel so comfortable. Sierra Subaru is my new car service provider. More
by suzanne.setter
Employees Worked With
