Sierra Subaru of Monrovia - Service Center

ALAN BARRAGAN was very professional and delivered all I wanted for my Forester. A tip of my hat to him and your management team! wanted for my Forester. A tip of my hat to him and your management team! More

Jaime Vega was friendly, helpful, and patient. As a new Subaru owner I don't have much knowledge on the car. He took his time to explain the process, what I currently needed, and his time estimate As a new Subaru owner I don't have much knowledge on the car. He took his time to explain the process, what I currently needed, and his time estimate was on point! very happy and pleased with the service. I will definitely be coming back! Thank you! =) More

The dealership is always helpful and timely. This time I was helped by Sandy. She was terrific, went out of her way to help me with my extended warranty. I always tell my friends how well I am t This time I was helped by Sandy. She was terrific, went out of her way to help me with my extended warranty. I always tell my friends how well I am treated by this dealership. More

Jaime Vega is the best! I know my car is in good hands with him. This is the only place I bring my STi. I know it will get taken care of properly and I appreciate the transp I know my car is in good hands with him. This is the only place I bring my STi. I know it will get taken care of properly and I appreciate the transparency. Prices are as you would expect from a Dealership Service but I promise Jamie does everything he can to lookout for you! More

The service department here in Monrovia is much more accommodating, friendly and reliable than the one in Puente Hills, where I originally purchased my Subaru. The only downside is that some of their s accommodating, friendly and reliable than the one in Puente Hills, where I originally purchased my Subaru. The only downside is that some of their service people are not trained well. I recently brought my car in because all of the dash lights came on (check engine, eyesight, etc.) and it has been happening off and on for several months. I brought it to my regular mechanic and he suggested taking it to Subaru and have them check the ECM (engine control module) to have it reset. The first time I brought it in the service girl told me that was part of their multi-point check and that they do not take opinions of other mechanics. After receiving the car back, it started up with the dash lights going off again. With working full-time and planning for the holidays, it is really hard to get back in. After sending in a complaint, I received a call back and made another appointment on a Saturday morning, and I was told that I would get a loaner car. I brought it in, got a different service person and he was very helpful. He said it was part of the check engine light and they can check the codes to see what the problem is. I got my car back a few days later and it was finally fixed! I am glad it was able to be fixed, I am just disappointed that it took a second visit. I was also told that the multi-point inspection does NOT include checking the ECM. More

Battery failed. Showed up with no appointment and were treated quickly and well. Even though battery was covered by warranty we were given Lyft rides from and back Showed up with no appointment and were treated quickly and well. Even though battery was covered by warranty we were given Lyft rides from and back to the dealership. Armando Carlos, our service writer, was great! More

Armando Carlos was kind and helpful. The mechanic took his time to explain what was done. The mechanic took his time to explain what was done. More

Great service the wait time was quick and my car was washed and vacuumed inside washed and vacuumed inside More

The scheduling and customer service is great! Jaime Vega is extraordinary!! Happy with knowledge and repairs. Jaime Vega is extraordinary!! Happy with knowledge and repairs. More

Outstanding service all the time, every time - Mr. Jaime Vega is simply The Best Service Advisor. Jaime Vega is simply The Best Service Advisor. More