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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,020 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,020 reviews

February 21, 2018

Bad salesman At first look the floor salesman Jimmy Hernandez did a great job! Took my wife and I for a test drive. The car of our choosing was a 2018 Subaru wrx More

by Jmeza43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edgar Oliva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Hernandez
February 18, 2018

New Subaru Owner Thank you Ken for your patience and great customer service. Very knowledgeable about the car I wanted. Thanks for teaching me how to use eyesight More

by AyoPatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Chan
Feb 19, 2018 -

Sierra Subaru of Monrovia responded

Hi AyoPatty, Thank you for taking the time to leave your review! We're glad to hear that Kenneth was able to assist you with a 5-star customer service experience and provide you with the knowledge of how to take advantage of Subaru Eyesight. Should you need anymore assistance regarding our vehicles, please don't hesitate to reach out to us anytime!

February 01, 2018

Great service! Kenneth and Christain were very pleasant to work with! They took the time to explain every aspect of the car as well as all the paperwork. Kenneth eve More

by Ronald Pham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christain, Kenneth Chan
Feb 07, 2018 -

Sierra Subaru of Monrovia responded

Hi Ronald, We're happy to hear that Kenneth and Christian were able make your visit to our dealership a pleasant one! As a family owned business for over 40 years, we're committed to continuing our tradition and commitment to total customer satisfaction and look forward to seeing you back for all your future Subaru needs.

January 29, 2018

I was pleased with the help Ken was very informed about the vehicles I test drove and quite helpful and easy going. I finally decided on the Legacy and have been enjoying it for More

by Brad
Recommend Dealer
Yes
Employees Worked With
Kenneth Chan
Feb 07, 2018 -

Sierra Subaru of Monrovia responded

Hi Brad, Congratulations on your new Legacy! We're excited to hear about your visit to our dealership and happy to hear that Kenneth was able to make your experience here a pleasant one. Welcome to the Sierra family, and please don't hesitate to reach out to us in the future with any questions your new Subaru!

January 24, 2018

Simple Easy Process Ken Chan our sales rep was super efficient and easy going. The process was easy and we got the car we wanted. Thanks Ken and Subaru! More

by Calen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Chan
Feb 07, 2018 -

Sierra Subaru of Monrovia responded

Hi Calen, Thank you for taking the time to leave your review and welcome to the Sierra family! We're happy to hear our dealership was able to meet your expectations. As a family owned dealership, we're committed to providing a great customer experience and are happy to hear that Kenneth was able to provide that for you. We're here to help and look forward to helping you with all your future Subaru needs.

January 16, 2018

Great service I received multiple quotes from Subaru dealers but ended up choosing Sierra due to its responsiveness. Ken was knowledgeable and thorough and I greatl More

by Joel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Chan
Jan 18, 2018 -

Sierra Subaru of Monrovia responded

Joel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sierra Subaru of Monrovia. Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2018

Great Service I had a wonderful sells representative, Kenneth Chan, who took me through the process of buying my new Crosstrek with kindness, clarity and transparen More

by Mee7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Chan
Jan 18, 2018 -

Sierra Subaru of Monrovia responded

Hi Mee7, thank you for taking the time to leave a review for us at Sierra Subaru of Monrovia. We're happy we could meet your expectations! We're looking forward to your next visit with us!

January 08, 2018

Quick and Painless Came in already knowing what I wanted. Communications with Ken were clear and professional and the final price was exactly as negotiated (i hate last More

by Eric C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ruiz, Kenneth Chan
Jan 18, 2018 -

Sierra Subaru of Monrovia responded

Hi Eric C, thank you for taking the time to leave a review for us at Sierra Subaru of Monrovia. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 27, 2017

Excellent Experience Kenneth was very friendly and knowledgeable. We were able to get the exact vehicle that we wanted. The managers Michael and Mike were also very help More

by Jack L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Conquilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Chan
Jan 03, 2018 -

Sierra Subaru of Monrovia responded

Hi Jack, Hi Jack L., thank you for taking the time to leave a review for us at Sierra Subaru of Monrovia. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sierra Subaru of Monrovia! -Jaynnie Gonzalez, Marketing Manager

December 18, 2017

good work and service Highly recommend about this dealer, Kenneth Chan is a nice guy and helpful. easy to understand what they explained about my questions. Thanks everyb More

by le nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Chan
Jan 03, 2018 -

Sierra Subaru of Monrovia responded

Hello, Hi Le Nguyen, thank you for taking the time to leave a review for us at Sierra Subaru of Monrovia. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sierra Subaru of Monrovia! We look forward to assisting you in the future. -Jaynnie Gonzalez, Marketing Manager

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