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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,020 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,020 reviews

March 10, 2020

Friendly, persistent, not pushy Great buying experience. Went back and forth on color selections for a week. They gave us space to decide but not too much space that we didn't go so More

by HappyCustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Sierra Subaru of Monrovia responded

Hello, We're happy to hear you had such a positive experience with our team. Thank you for choosing Sierra Subaru of Monrovia as your first choice for all your automotive needs!

March 08, 2020

Max Hernandez was a great help. Love the straight forward attitude. Atmosphere was great. Stellar service. Overall a great shopping experience. Would definitely recommend. 10 out of 10 experience. More

by 24romero.josue
Recommend Dealer
Yes
Employees Worked With
Max Hernandez
Mar 11, 2020 -

Sierra Subaru of Monrovia responded

Hello 24romero.josue, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Will make sure to pass your comments along to Max. Thank you again for choosing Sierra Subaru of Monrovia.

March 06, 2020

Great experience Overall experience was great. Alex Hernandez was very transparent and went above and beyond to get us the best deal possible. Got in and out really fa More

by DOMINGO.G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Sierra Subaru of Monrovia responded

Hi domingo.g, We want all our clients to have a comfortable and stress-free experience with us! Thank you for your positive comments. We appreciate you choosing Sierra Subaru of Monrovia and will make sure to pass your comments along to Alex.

February 19, 2020

Amazing experience, nothing like your regular car salesman. Jordan went above and beyond to earn our business and we for sure came back to get the car we could have gotten anywhere from him. More

by svetlanafusekova
Recommend Dealer
Yes
Employees Worked With
Jordan Bejjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Truong
Mar 11, 2020 -

Sierra Subaru of Monrovia responded

Hi svetlanafusekova, Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2019

Absolutely Amazing! Best service ever!! Most amazing service I have ever had! So kind and sweet. Takes care of his costumers. I will recommend him to many people. Thank you Willie Swain More

by Willie Swain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Swain
Oct 07, 2019 -

Sierra Subaru of Monrovia responded

We appreciate your positive review about your recent experience with us! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Sierra Subaru of Monrovia. Please let us know if you have any additional questions about services you received and thank you again for choosing Sierra Subaru of Monrovia!

August 06, 2019

It was awesome experience Usually dealing with the car is complicated and takes long time but this guy made this process easy and fast. I am satisfied with his service. Thank y More

by JGunna
Recommend Dealer
Yes
Employees Worked With
Leo Molina
Aug 13, 2019 -

Sierra Subaru of Monrovia responded

Thank you for your positive comments! We appreciate you choosing Sierra Subaru of Monrovia and will make sure to pass your comments along to Leo. Have a wonderful day!

June 16, 2019

Great help Great salesperson help in every way for me purchasing my Subaru . Thanks! She is professional at doing her job and duties in her position once again t More

by New carguy 74
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Starnie Li, Alan Yang
Jul 09, 2019 -

Sierra Subaru of Monrovia responded

Hi New carguy 74, Thank you for your feedback! We are happy to hear of your recent experience with our team at Sierra Subaru of Monrovia. Please feel free to reach out anytime if we can be of any further assistance. Wishing you many happy miles in your new Subaru, Sierra Subaru of Monrovia.

March 29, 2019

Their sales people just ignore you for 3 days So after talking to Max for for a few days, I asked him what was needed to finalize my lease. 3 days pass and no reply via email. Seriously? What kind More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max Hernandez
Apr 26, 2019 -

Sierra Subaru of Monrovia responded

We are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (626) 739-2222. We look forward to hearing from you.

March 11, 2019

Jordan is awesome!!! I just purchased a brand new Subaru. Jordan made the experience top notch. He was so friendly, patient, professional and pleasant to deal with. He exc More

by Katia
Recommend Dealer
Yes
Employees Worked With
Jordan Bejjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Sierra Subaru of Monrovia responded

Hi Katia, Hi Katia, we are very happy to have provided you with such a positive experience! We will make sure to pass your comments along to Jordan and wish you many miles of smiles in your new Subaru. Have a great day!

March 02, 2019

Best customer service ever He is the best salesperson transparent, nice, and super helpful best customer service experience I’ve had working with any dealership I would highly More

by Dannyboy225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Molina, Jerrold Whitmore
Mar 06, 2019 -

Sierra Subaru of Monrovia responded

Hi Dannyboy225, Thank you for your positive review about your recent experience with us! We're glad to hear that our team was able to exceed your expectations and really help you out. We truly appreciate your recommendation and wish you many happy miles in your new Subaru. Have a wonderful day!

Mar 06, 2019 -

Sierra Subaru of Monrovia responded

Hi Dannyboy225, Thank you for your positive review about your recent experience with us! We're glad to hear that our team was able to exceed your expectations and really help you out. We truly appreciate your recommendation and wish you many happy miles in your new Subaru. Have a wonderful day!

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