Sierra Subaru of Monrovia
Monrovia, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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Great customer service. They did everything they can to get me the best deal. I highly recommend them They did everything they can to get me the best deal. I highly recommend them More
My first purchase of a Subaru. Was please with Alejandro's Hernandez help in selecting my Subaru. Fortunately there was a test model of the Crosstek that I eventually ordered and p Was please with Alejandro's Hernandez help in selecting my Subaru. Fortunately there was a test model of the Crosstek that I eventually ordered and purchase. He was patient and I had a good experience with him. More
I have bought 2 Outbacks from Sierra. When my first was totaled in 2021 it only made sense for me to return to where my family and I were taken care of so well. When my first was totaled in 2021 it only made sense for me to return to where my family and I were taken care of so well. More
Very professional service! Edgar, took the time and patience to listen to my situation, and got me into the car I really wanted. Would recommend, and definitely taking my wife Edgar, took the time and patience to listen to my situation, and got me into the car I really wanted. Would recommend, and definitely taking my wife in for a Subaru More
Friendly and efficient staff. Wa were greeted as we were approaching the entrance. When asked for our sales rep, the staff contacted and got him right away for us. The process was Wa were greeted as we were approaching the entrance. When asked for our sales rep, the staff contacted and got him right away for us. The process was simple and effortless. More
Alejandro Hernandez and his team of Mike Cha are top notch professionals who helped to smooth and facilitate the purchase of a new car. Our family is happy with their personal care and excellent service notch professionals who helped to smooth and facilitate the purchase of a new car. Our family is happy with their personal care and excellent service. Appreciate them and their dealership. More
Thank you Catherine Camacho for locating a very small part (on/off switch for heated seats - about 3”x3”x2”) that was ordered & held for me (by Victor Martinez - who left Subaru just a few weeks ago) sin part (on/off switch for heated seats - about 3”x3”x2”) that was ordered & held for me (by Victor Martinez - who left Subaru just a few weeks ago) since late November 2021 as I was unable to drive (foot surgery) until just recently. Kudos to the install guy(s) too - they had the part replaced in half the estimated time. Thanks again Catherine! More
I would like to thank Alex Hernandez who me with the entire process from the factory order to delivery of the vehicle. He is very knowledgeable on each vehicle and their equipped features and accessorie entire process from the factory order to delivery of the vehicle. He is very knowledgeable on each vehicle and their equipped features and accessories. He had great communication and a great attitude as well. I recommend you look for Alex when looking to purchase a vehicle. More
This review is for the Finance Department of Sierra Subaru and David Truong. We traded in our Outback and purchased our Ascent on 9/20/2020 at Sierra Subaru. As we speak, it’s been 1 year and 6 months Subaru and David Truong. We traded in our Outback and purchased our Ascent on 9/20/2020 at Sierra Subaru. As we speak, it’s been 1 year and 6 months of this back and forth on who will process our refund for the Gap Insurance . Our salesperson Michael Conquilla was really great, extremely helpful and was kind enough to help us in getting this done at the beginning even if he’s not the person or department responsible for it. To be honest, we are sick and tired of calling, leaving messages, texting with no replies at times for follow ups on when that check will be sent. Why can’t Sierra Subaru just deal with the 3rd party company and cover the amount, send the check to us and call it a day. Instead, you’d rather have a returning customer get very frustrated and angry! We were really very patient with this for a year and 6 months and we are just really fed up! More
Jordan Bejjani provided me with great customer service. I did not have an appointment with Jordan however he was willing to take some time to provided me with excellent customer service. He is very knowl I did not have an appointment with Jordan however he was willing to take some time to provided me with excellent customer service. He is very knowledgeable when it comes to Subaru vehicles and what I like the most was he gave me a great price up front without having to bargain with him. Definitely seek out Jordan when going to Sierra Subaru, he will take care of you! Thanks again Jordan! More