Sierra Subaru of Monrovia

This dealership was great! They had excellent customer service and consideration throughout the entire process of purchasing a vehicle. They had excellent customer service and consideration throughout the entire process of purchasing a vehicle. More

Efficient and on time. Jaime Vega was my advisor. Everything got done in an hour. Jaime Vega was my advisor. Everything got done in an hour. More

Great service, no pressure. Alejandro Hernandez was amazing very patient and attentive explaining all features of my new vehicle. Alejandro Hernandez was amazing very patient and attentive explaining all features of my new vehicle. More

Such a great team work this dealer has, I definitely comeback to this dealer for sure comeback to this dealer for sure More

I bought a car during one of the most challenging times I’ve ever seen (chip shortages, shipping delays, lack of inventory). I talked to at least 8 dealerships over the last 2 years. I finally found Sierra I’ve ever seen (chip shortages, shipping delays, lack of inventory). I talked to at least 8 dealerships over the last 2 years. I finally found Sierra Subaru of Monrovia. They were willing to work with me and I could tell they were not taking advantage of their customers during this unprecedented time. The entire staff was great, but special shout out to Leo Cuevas who helped me with my Outback order and Edgar Oliva who kept me updated the entire time and worked the deal with me on the day my car finally arrived. Edgar was super patient with me and my questions and very fair even during a time when dealers have the upper hand. Our financing guru Michael Cha was also amazing. Patient, friendly, and super knowledgeable. Once everything was said and done, Edgar took the time to really dig into the details of my new car and set me up so I could happily drive off the lot. I am very happy with how everything turned out and I’m excited to continue working with them. I will look to them when I buy my next car. More

What a team! Everyone really worked together to get me into the car I wanted. Two words stand out when I think about my recent experience, professional and honest Everyone really worked together to get me into the car I wanted. Two words stand out when I think about my recent experience, professional and honest. That’s what you’ll get if you purchase through Subaru Monrovia. More

The entire process was smooth and painless. The staff were friendly and I did not feel as though I was pressured to get anything I didn't want. Just a very positive experience. The staff were friendly and I did not feel as though I was pressured to get anything I didn't want. Just a very positive experience. More

Catherine was great from the moment I stepped into the Service Dept! She was wonderful, friendly, professional, on top of my visit, and had a friendly smile! I observed that the employees were all friend Service Dept! She was wonderful, friendly, professional, on top of my visit, and had a friendly smile! I observed that the employees were all friendly and eager to help, not always the case in our society. I will be returning to Sierra Subaru with this level of service. Your technician, Ismael, I believe did a good job. I need to return shortly, at that point will know if all the issues were resolved, only reason I didn't give a 5 star rating. More

I was due for a 24 month free service but missed the date due to Covid. My service advisor Rafael Ibarra covered me anyway, and there was no charge. My car was ready on time. I plan to have all future work d due to Covid. My service advisor Rafael Ibarra covered me anyway, and there was no charge. My car was ready on time. I plan to have all future work done at Sierra Subaru. More