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Sierra Subaru of Monrovia

Monrovia, CA

4.9
977 Reviews

735 E. Central Ave.

Monrovia, CA

91016

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Showing 977 reviews

January 19, 2023

MANY THANKS fo Catherine Camacho for negotiating with State Farm to have my BRZ's engine wiring harness replaced after squirrels had chewed into it, rendering the car "dead in the water." State Farm wan More

by rawsax
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
The mechanics who pulled the engine; installed the harness, and; reinstalled the engine., Catherine Camacho
Jan 20, 2023 -

Sierra Subaru of Monrovia responded

That is absolutely fantastic! We're thrilled Catherine advocated for the very best outcome for your BRZ. We hope you love driving it again and we look forward to assisting you in the future, whenever you may need us. Thanks for choosing Sierra Subaru!

Jan 23, 2023 -

Sierra Subaru of Monrovia responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 17, 2023

The advisor, Catherine Camacho, is knowledgeable and doing an excellent job in explanation the condition of my car. More

by davyL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
Jan 18, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much, Davy! Your complete satisfaction means the world to us and we're delighted to know how happy you were with Catherine's expertise and communication. We look forward to making your next appointment just as superb!

Jan 19, 2023 -

Sierra Subaru of Monrovia responded

Hi, we really appreciate your great feedback! Safe travels!

January 17, 2023

Purchased was made easy even though I didn’t use them for financing, it was still a pleasure dealing with Alejandro. More

by Salvador
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alejandro
Jan 18, 2023 -

Sierra Subaru of Monrovia responded

Salvador, thank you for working with us on this purchase and congratulations on your new Subaru! We're pleased you enjoyed your experience with Alejandro. We hope to do business with you again some day, so please don't hesitate to reach out to us for any automotive needs. We wish you the most pleasant travels until our paths cross again!

Jan 19, 2023 -

Sierra Subaru of Monrovia responded

Hi Salvador, we are very happy to have provided you with such a positive experience! Safe travels!

January 16, 2023

We had a very positive experience with the dealership and Christopher Zambrano. The sale was pleasant and not high pressure. Enjoyed the high tech finance department. More

by Pugowners
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Zambrano - Excellent
Jan 18, 2023 -

Sierra Subaru of Monrovia responded

Thank you, Pugowners, and congratulations on the purchase of your new Subaru! We're honored to have been a part of this exciting occasion and we're so happy Christopher made your dealership experience a breeze. If we may ever have the chance to work with you again, we would hope to repeat the pleasure and convenience of this visit. Best wishes to you guys on your upcoming travels until we meet again!

Jan 19, 2023 -

Sierra Subaru of Monrovia responded

Hi, we are very happy to have provided you with such a positive experience! Safe travels!

January 16, 2023

Catherine Camacho was so helpful during our recent service appointment. It was a rainy day and she made sure our Crosstrek was pulled up under the bay so we wouldn't get wet when our service was compl More

by Kathalcala
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
Jan 18, 2023 -

Sierra Subaru of Monrovia responded

That's great! We're happy Catherine anticipated your needs and made sure the entire visit was done to your complete satisfaction on this rainy day. Thank you for recognizing her efforts with the honor of your thoughtful review. We'll see you and your Crosstrek next time!

Jan 19, 2023 -

Sierra Subaru of Monrovia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sierra Subaru of Monrovia. We hope you have a great day!

January 13, 2023

Jaime Vega is my go to person when I have any questions regarding the maintenance on my outback. He always goes the extra mile and in my opinion one of the best employees I have ever met anywhere at any de More

by GLewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Jan 18, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much for your thoughtful review, GLewis! Your complete satisfaction means everything to us, so we're glad Jaime has been a dependable advisor to you for all this time. Please don't hesitate to call us when Jaime and the Sierra Subaru service team may help you with anything again!

Jan 19, 2023 -

Sierra Subaru of Monrovia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sierra Subaru of Monrovia. We hope to be of service to you again! Take care!

January 13, 2023

My overall experience with this service center is very satisfying, I would like to give my special thanks to Jaime Vega. thank you so much for your service. More

by bettychong88@gamail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Jan 18, 2023 -

Sierra Subaru of Monrovia responded

Betty, thank you for giving all the credit to Jaime for your outstanding service experience! We're delighted he provided you with all the support and expertise you needed for this visit. We hope you will come see us again for your automotive needs and wish you the safest of travels until then.

Jan 19, 2023 -

Sierra Subaru of Monrovia responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

January 11, 2023

I highly give Rick Cordon flying colors for being our sales representative. This is our third time buying a vehicle and he made the buying process go smoothly this time. He was very knowledgeable, patie More

by talk2roland
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Cordon
Jan 11, 2023 -

Sierra Subaru of Monrovia responded

Thank you for taking the time to recognize Rick's talents with the honor of your 5-star review! We're absolutely delighted you were so happy with everything Rick did to make sure you were completely satisfied with your purchase experience. We wish you all the best in your new Subaru and hope to work with you again some day!

January 11, 2023

Ricardo Cordon was patient, personable, attentive, and overall wonderful during the cat buying process. Even when the car I wanted wasn’t on the lot, he went above and beyond to get me my dream car, and w More

by avery.boles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Cordon
Jan 11, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much, Avery! We're pleased to know of your complete satisfaction with Ricardo's efforts to get you into your dream car. That's fantastic! We're so happy for you and wish you nothing but joy and satisfaction in your travels for years to come. Thank you for choosing Sierra Subaru!

January 11, 2023

Oscar Gonzalez was professional, while also personable and warm. He made the experience at Subaru ideal! More

by jancrary
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Gonzalez
Jan 11, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much for the 5-star review of Oscar! We're happy Oscar provided you with a welcoming atmosphere and expert support to make this dealership visit a Win. Congratulations on your new Subaru and best wishes on all of your upcoming travels in the new year and beyond!

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