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Sierra Subaru of Monrovia
Monrovia, CA
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MANY THANKS fo Catherine Camacho for negotiating with State Farm to have my BRZ's engine wiring harness replaced after squirrels had chewed into it, rendering the car "dead in the water." State Farm wan State Farm to have my BRZ's engine wiring harness replaced after squirrels had chewed into it, rendering the car "dead in the water." State Farm wanted to do a "hack job" and only splice in a "pig-tail," which could conceivably been hazardous and/or prone to failure. She "hung tough" with them and the car is back on the road. I was able to use a 2023 Crosstrek loaner from Sierra during the wait. First Class service!!! More
We had a very positive experience with the dealership and Christopher Zambrano. The sale was pleasant and not high pressure. Enjoyed the high tech finance department. Christopher Zambrano. The sale was pleasant and not high pressure. Enjoyed the high tech finance department. More
Catherine Camacho was so helpful during our recent service appointment. It was a rainy day and she made sure our Crosstrek was pulled up under the bay so we wouldn't get wet when our service was compl service appointment. It was a rainy day and she made sure our Crosstrek was pulled up under the bay so we wouldn't get wet when our service was complete. More
Jaime Vega is my go to person when I have any questions regarding the maintenance on my outback. He always goes the extra mile and in my opinion one of the best employees I have ever met anywhere at any de regarding the maintenance on my outback. He always goes the extra mile and in my opinion one of the best employees I have ever met anywhere at any dealership. More
My overall experience with this service center is very satisfying, I would like to give my special thanks to Jaime Vega. thank you so much for your service. satisfying, I would like to give my special thanks to Jaime Vega. thank you so much for your service. More
I highly give Rick Cordon flying colors for being our sales representative. This is our third time buying a vehicle and he made the buying process go smoothly this time. He was very knowledgeable, patie sales representative. This is our third time buying a vehicle and he made the buying process go smoothly this time. He was very knowledgeable, patient with all our questions and his explanations were really clear. He is friendly and at the same time professional when dealing with us. He wasn't pushy like a lot of sales rep. All in all, I consider him a valuable asset to your Subaru team. More
Ricardo Cordon was patient, personable, attentive, and overall wonderful during the cat buying process. Even when the car I wanted wasn’t on the lot, he went above and beyond to get me my dream car, and w overall wonderful during the cat buying process. Even when the car I wanted wasn’t on the lot, he went above and beyond to get me my dream car, and with a great attitude! More