Sierra Subaru of Monrovia

Joshua Villeda was a huge help during my process in purchasing my vehicle thank you very much purchasing my vehicle thank you very much More

Decent amenities, clean facility. Small service area. I would come again, but wish the facility was larger. I’m used to having a much more larger dealership for stock, accessories, et Small service area. I would come again, but wish the facility was larger. I’m used to having a much more larger dealership for stock, accessories, etc. More

Great service. Was a few minutes early and I appreciated that Catherine Camacho was gracious and also got folks working on it right away.so I was out of there only Was a few minutes early and I appreciated that Catherine Camacho was gracious and also got folks working on it right away.so I was out of there only 1/2 hour after my appointment time. More

Jaime Vega’s customer skills are exceptional. He went a step beyond to ensure my vehicle was well take care of. He’s an asset to your dealership. Keep up the skills. He went a step beyond to ensure my vehicle was well take care of. He’s an asset to your dealership. Keep up the skills. More

Sierra Subaru’s service department is quick, reliable, and has great communication. Jaime Vega took care of my visit and was very professional. and has great communication. Jaime Vega took care of my visit and was very professional. More

Catherine Camacho was very professional and very kind, she was very informative and courteous. I would like for her to serve me again. she was very informative and courteous. I would like for her to serve me again. More

This was my second visit to the service department at this dealership, and like the last one, it was very positive. Catherine Camacho, who helped me, was very nice and worked diligently and efficiently t this dealership, and like the last one, it was very positive. Catherine Camacho, who helped me, was very nice and worked diligently and efficiently to ensure that I had all the info I needed and my car was ready for pickup the same day. She made the experience as painless as possible. While I did not interact directly with the service personnel who worked on my car, they did a great job as well and I appreciated their quick work and how they flagged items that needed to be addressed or that could either be addressed or deferred until the next visit if needed. The prices were reasonable in my experience. I have already recommended to another local Subaru owner that she bring her car to this service center. More

I had a great experience with the dealership. Catherine my service rep was amazing! She was helpful, attentive and ensured the needs of my car were met. I highly recommend getting your car ser Catherine my service rep was amazing! She was helpful, attentive and ensured the needs of my car were met. I highly recommend getting your car serviced there. More

*Shady, Unreliable, and Dishonest** We contacted Sierra Subaru of Monrovia because we were interested in one of their cars. We made an offer, they accepted and we moved forward with the financing. T Sierra Subaru of Monrovia because we were interested in one of their cars. We made an offer, they accepted and we moved forward with the financing. Their service manager Andrew was completely incompetent and unable to return a phone call or close the deal on the car. I took multiple hits on my credit, sent them all my paperwork and they started to become shady about the car, coming up with excuses about the DMV and Financing although I have stellar credit and secured a loan through my bank. This is by far one of the most dishonest dealerships my family has ever dealt with and I DON’T RECOMMEND doing business with them! I have texts, emails, voicemails, etc about how we closed the deal but they never sent the paperwork and then all of a sudden stopped returning our calls. We finally found out from the online service manager that they sold the car to someone else after we had already secured financing and verbally agreed on a price. Completely incapable of selling a car. Some of the most corrupt, double-dealing, fraudulent people we have ever dealt with. Walk away if you can! Don’t work with these people! More

Rafael is helpful and friendly in welcoming me for the oil change service. Thumbs up to this dude. oil change service. Thumbs up to this dude. More