Sierra Subaru of Monrovia

Catherine Camacho was very professional and very kind, she was very informative and courteous. I would like for her to serve me again. she was very informative and courteous. I would like for her to serve me again. More

This was my second visit to the service department at this dealership, and like the last one, it was very positive. Catherine Camacho, who helped me, was very nice and worked diligently and efficiently t this dealership, and like the last one, it was very positive. Catherine Camacho, who helped me, was very nice and worked diligently and efficiently to ensure that I had all the info I needed and my car was ready for pickup the same day. She made the experience as painless as possible. While I did not interact directly with the service personnel who worked on my car, they did a great job as well and I appreciated their quick work and how they flagged items that needed to be addressed or that could either be addressed or deferred until the next visit if needed. The prices were reasonable in my experience. I have already recommended to another local Subaru owner that she bring her car to this service center. More

I had a great experience with the dealership. Catherine my service rep was amazing! She was helpful, attentive and ensured the needs of my car were met. I highly recommend getting your car ser Catherine my service rep was amazing! She was helpful, attentive and ensured the needs of my car were met. I highly recommend getting your car serviced there. More

*Shady, Unreliable, and Dishonest** We contacted Sierra Subaru of Monrovia because we were interested in one of their cars. We made an offer, they accepted and we moved forward with the financing. T Sierra Subaru of Monrovia because we were interested in one of their cars. We made an offer, they accepted and we moved forward with the financing. Their service manager Andrew was completely incompetent and unable to return a phone call or close the deal on the car. I took multiple hits on my credit, sent them all my paperwork and they started to become shady about the car, coming up with excuses about the DMV and Financing although I have stellar credit and secured a loan through my bank. This is by far one of the most dishonest dealerships my family has ever dealt with and I DON’T RECOMMEND doing business with them! I have texts, emails, voicemails, etc about how we closed the deal but they never sent the paperwork and then all of a sudden stopped returning our calls. We finally found out from the online service manager that they sold the car to someone else after we had already secured financing and verbally agreed on a price. Completely incapable of selling a car. Some of the most corrupt, double-dealing, fraudulent people we have ever dealt with. Walk away if you can! Don’t work with these people! More

Rafael is helpful and friendly in welcoming me for the oil change service. Thumbs up to this dude. oil change service. Thumbs up to this dude. More

Very professional very helpful explaining and answer all our questions they show us all diferente cards our questions they show us all diferente cards More

Friendly service. Very knowledgeable about the vehicles. Provided a lot of additional information about different options. Overall experience was enjoyable. Very knowledgeable about the vehicles. Provided a lot of additional information about different options. Overall experience was enjoyable. More

Our buying experience at Sierra Subaru was awesome! Our sales rep Paul Chau was very attentive to what were we’re looking in the Forrester model. Although they did not have in stock the specific color Our sales rep Paul Chau was very attentive to what were we’re looking in the Forrester model. Although they did not have in stock the specific color that we wanted he was ready to assist with the order process and did not try to sway or pressure us to get an another Forrester. However, by chance they did have a Forrester Touring model that had the desired interior and safety features we prioritized. Knowing that the color of the vehicle was not our 1st choice, they were very open to working out a deal and be very fair on our trade-in. Throughout the entire process we never felt pressured, We luv our new Forrester and highly recommend Sierra Subaru! To Paul, Brandon & Tonya, thank you for a great car buying experience! Joe & Martha Reyes More

I had an amazing experience at this dealship with Rick. He made the process so easy! He made the process so easy! More

Friendly and helpful. Rick Cordon was knowledgeable and patient. He made my car purchase comfortable and easy, no pressure. Rick Cordon was knowledgeable and patient. He made my car purchase comfortable and easy, no pressure. More