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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,000 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,000 reviews

April 12, 2023

Service Representative,Catherine Camacho provided excellent Customer Service, she thoroughly explained the maintenance work to be done, approximate cost, and said she would keep me informed, she did. More

by Ovl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Sierra Subaru of Monrovia responded

Ovl, thank you so much for your awesome feedback on Catherine! Catherine works hard to provide the best experience for our clients, and we're happy she made this impression on you. We look forward to making your next visit just as superb.

April 11, 2023

Always a great experience, Everyone is always friendly and helpful. There is no other dealership I would ever go to for service More

by Jesse Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Sierra Subaru of Monrovia responded

Jesse, thank you for honoring us with such a lovely review! Your complete satisfaction with our service department means everything to us and is very encouraging for the team. We look forward to more opportunities to be of service to you. Thanks for choosing Sierra Subaru!

April 11, 2023

I'm so grateful that I have this friendly, high quality service center to take care of everything I could possibly need for my vehicle. My service advisor, Rafael Ibarra, was so patient and professional i More

by skc4xyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Sierra Subaru of Monrovia responded

Awesome! Thanks so much for the positive feedback on Rafael. We're delighted he made sure you and your vehicle were well taken care of and safely back on the road after a thorough visit. We look forward to making your next appointment just as superb!

April 10, 2023

I went to the service department for a random issue with the electronics which I thought would be an ongoing absolute deal breaker for me with the vehicle (front camera problems) and Diane Brereton was extr More

by 2subarudude
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Sierra Subaru of Monrovia responded

Thank you for the stellar review, 2subarudude! We're pleased Diane accommodated your needs and got you set up for zero life interruptions, as well. We're delighted the issues were resolved and you're back to enjoying your Subaru again. Thank you for choosing Sierra Subaru for amazing service like this!

April 07, 2023

Catharine Camacho was excellent. Very professional and polite. I would recommend her anytime. Thank you. More

by spowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much for your 5-star review of Catherine! Nothing means more to us than your complete satisfaction with our work, so we're delighted Catherine made sure your service visit was thorough and informative. Looking forward to making your next appointment just as fantastic!

April 06, 2023

Clean waiting room with free snacks/drinks. Excellent customer service personnel and excellent service technicians. More

by Ted.n.gunther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Ted.n.gunther responded

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Apr 11, 2023 -

Sierra Subaru of Monrovia responded

Ted, thank you for stopping by to let us know you enjoyed your service visit with us! We're happy our service team handled your vehicle's needs with great care, and we hope to have more opportunities to be of service to you. Thanks for choosing Sierra Subaru!

April 05, 2023

Abdul Ismael was awesome he put me at ease and made the process smooth fast. More

by emark894
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Ismael
Apr 05, 2023 -

Sierra Subaru of Monrovia responded

Thanks for taking a moment to give credit to Abdul for his amazing support during your dealership visit! We're delighted his attentive assistance made your experience a breeze. Congratulations on your new Subaru! Best wishes for safe and pleasant journeys in your future, from everyone at Sierra Subaru!

April 05, 2023

Great service. Took great care of me and my vehicle. Service was excellent. Definitely recommended. More

by Jgmartinez1221
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Sierra Subaru of Monrovia responded

We're glad you enjoyed a very thorough and accommodating dealership experience! Thanks for sharing your kind review with us. We hope you won't hesitate to give us a call when we may be of service to you again some day. Thanks for choosing Sierra Subaru!

April 04, 2023

Great and fast service by the whole team except they forgot to mention when the service was done. Rafael I area was quick and friendly with paperwork. More

by Nancyswright
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Sierra Subaru of Monrovia responded

Thank you for the 5-star review, Nancy! We're happy Rafael's attentive assistance made this service visit an overall success. We graciously look forward to making your next appointment even better. Thank you for choosing Sierra Subaru!

April 04, 2023

I had a great experience at Sierra Subaru, Jordan Bejjani made sure to listen to my needs and concerns and matches with a great car a Subaru Forester. I’m very happy with the process and will be returning fo More

by noramzaragoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Bejjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much for the awesome review of Jordan, and congrats on your new Forester! We're glad Jordan delivered a smooth, easy buying experience for you. The whole team at Sierra Subaru wants to wish you all the best in your travels to come. Enjoy the new ride!

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