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Sierra Subaru of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.9
1,178 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,178 reviews

November 23, 2025

Mike Montoya was absolutely wonderful! He is kind and patient, always listening to my concerns, but he never pressures me into getting extras services. He makes you feel appreciated and co More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Montoya
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Nov 23, 2025 -

Sierra Subaru of Monrovia responded

Peter, We greatly appreciate your recognition of Mike’s professionalism and customer-first approach. His ability to listen and provide service without pressure reflects the standards we strive to uphold at Sierra Subaru of Monrovia.

November 22, 2025

When we had some unexpected parts issues with our newly bought 2020 Subaru , Billy Adams and Yadira Cedillo resolved our parts issues and made it right. Cheers to Billy and Yadira for a great, customer-ser More

by Brodskybob12
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo, Billy Adams
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Nov 22, 2025 -

Sierra Subaru of Monrovia responded

Thank you for sharing your experience with Billy Adams and Yadira Cedillo. We're pleased to hear that they resolved the unexpected parts issues with your 2020 Subaru and made things right. Their polite, knowledgeable approach and ability to make you feel comfortable while handling the situation in a respectful, professional, and calm manner reflects the customer service we strive to deliver. We appreciate your recognition of their dedication to having your back and look forward to serving you in the future.

November 13, 2025

Has a great service department led by an outstanding individual Jaime Vega who consistently delivers superior, professional service. He’s a great asset to the dealership and deserves to be recognized. More

by Ron
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2025 -

Sierra Subaru of Monrovia responded

Ron, We greatly appreciate your thoughtful feedback. Jaime’s consistent delivery of superior, professional service is a testament to his commitment, and we’re proud to have him leading our service department.

November 12, 2025

Yadira Cedillo was an excellent communicator, with useful updates all the time our Outback was being serviced there. I never once had to wonder what was happening. As you know, when an insurance claim is par More

by PeterM
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cofield, Catherine Camacho
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Nov 14, 2025 -

Sierra Subaru of Monrovia responded

Peter, Thank you for sharing your experience. We're pleased to hear that Yadira provided you with consistent communication and updates throughout your Outback's service. Insurance-related work can indeed add complexity to any project, and we're glad she stayed on top of every detail to keep you informed. We appreciate you recognizing her dedication and are honored to have earned your trust as your preferred dealership. We look forward to serving you again.

November 11, 2025

I had to take my car in for a recall on a workday. Yadira Cedillo made the experience as painless as possible. A+ service. More

by Ryan W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
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Nov 14, 2025 -

Sierra Subaru of Monrovia responded

Ryan, It's great to hear that Yadira made your recall visit as smooth as possible, especially when you had to fit it into your workday. Thanks for recognizing her A+ service!

November 09, 2025

Yadira Cedillo was awesome she was very polite and attentitive. She came out and let me know she would be with me as soon as she was done. More

by silver58bug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
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Nov 09, 2025 -

Sierra Subaru of Monrovia responded

Yadira will love hearing this! We’re thrilled she made your visit smooth and respectful from the moment you arrived. Thanks for sharing!

November 08, 2025

Pretty good in response but not all they promised to do in paperwork, they did it. More

by Yellowbest777
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Nov 09, 2025 -

Sierra Subaru of Monrovia responded

Thanks for the honest feedback. We're glad to hear the overall experience was pretty good, but we’re sorry to learn that not everything promised in the paperwork was completed. If there’s anything still outstanding, we’d be happy to help make it right, please don’t hesitate to reach out.

November 06, 2025

Sandy is the best! I am so grateful for Sandy, I make an appointment with her every time I need service on my vehicle and she gives outstanding customer service. She’s More

by s15
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Sandy Sanchez-Perez
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Nov 07, 2025 -

Sierra Subaru of Monrovia responded

We appreciate your continued trust in Sandy and our service team. Her dedication to walking you through each step and making you feel cared for is exactly what we strive for. Thank you for choosing us every time!

November 05, 2025

Jaime Vega kept me informed about my service through out the process. They completed the work faster than promised. Will be back in a few months for an oil change. More

by jtg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2025 -

Sierra Subaru of Monrovia responded

JTG, Thanks for the feedback! Jaime Vega will be glad to hear he kept you informed and that we completed the work faster than promised. We look forward to seeing you for your oil change in a few months. Appreciate your business!

November 04, 2025

They were very helpful and accommodating for being busy that day of my service and helped as fast as they could More

by Ken L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2025 -

Sierra Subaru of Monrovia responded

Ken, We appreciate your feedback and are proud to know our staff delivered attentive service under pressure. Thank you for choosing Sierra Subaru of Monrovia!

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