Sierra Subaru of Monrovia

A very nice and clean dealership and a very friendly staff in Service and Sales staff in Service and Sales More

I understand the dealership is now under new ownership/management and I hope they. do a better job than previous. I want to compliment Jamie Vega on his very professional and courteous disc ownership/management and I hope they. do a better job than previous. I want to compliment Jamie Vega on his very professional and courteous discussions we have had over the last few years with battery replacements in my 2017 Subaru Outback Touring. Two replacements after the original battery. I seemed to always talk with Jamie and he was very understanding about my returns for this situation. My compliments to him. He is a fine representative and I hope he moves up in the organization. I am a retiree from the Automobile Club of So Cal. Automotive Engineering and early on with the Approved Repair Program. back in the late 70's. More

The Monrovia Subaru Service Department quickly gave me an appointment, and the courteous Joseph Dithomas took the time to hear my concerns and even drive with me to listen to my cars clinking sound. appointment, and the courteous Joseph Dithomas took the time to hear my concerns and even drive with me to listen to my cars clinking sound. More

It was my first time to Subaru of Monrovia. Having bought the vehicle from a different dealership, I wanted to see what the service would be like closer to home. The experience was great! Quick Having bought the vehicle from a different dealership, I wanted to see what the service would be like closer to home. The experience was great! Quick and easy! I’ll definitely be going back. Friendly advisor and staff as well as attentiveness. It was a good experience overall. Thank you Subaru of Monrovia! More

Very promp and courteous person assisted me his name was Joseph Dithomas. Thoroughly checked my car, even found a window that wasn’t rolling up properly. Explained all items that were to be done. Even expla Joseph Dithomas. Thoroughly checked my car, even found a window that wasn’t rolling up properly. Explained all items that were to be done. Even explained how they determine if tires are needed. Requested ride to Home Depot to wait for my car. Done. Picked me up when car ready. Reviewed and explained my bill. And even had the car washed! That was very good service! Hope to see Joseph again at my next car check up! vm. More

Very helpful staff they take care of your car promptly and are honest. I feel comfortable always taking my car to this dealership and are honest. I feel comfortable always taking my car to this dealership More

This dealership is excellent. I bought my Subaru here. Bd have all my services done by them. If and when I get my next Dubaru, it will be from them. I bought my Subaru here. Bd have all my services done by them. If and when I get my next Dubaru, it will be from them. More

Jeff Stevens was an excellent salesman for Subaru. He was polite and answered all of our questions. The whole experience was positive. Thanks Jeff for helping us with our purchase, He was polite and answered all of our questions. The whole experience was positive. Thanks Jeff for helping us with our purchase, More

A little background, I am retired and an army veteran. It's been 15 years since purchasing a new car. While doing marketing research, I took numerous factors into account: safety rating, customer confiden It's been 15 years since purchasing a new car. While doing marketing research, I took numerous factors into account: safety rating, customer confidence, and vehicle durability. My conclusion was a subaru. I chose a subaru crosstrek base model. As a costco member, I filled out a members-only price sheet and within one hour, received a call from Oscar, the internet sales manager with Sierra subaru in Monrovia, California. Oscar was right up front with us that they had no base models in stock, but they did have a number of premium models available. He sent me a picture and a video of their inventory. I felt that Oscar was going the extra mile and decided to visit his dealership even though it was 100 miles away from my home. As it turns out, a wise decision on my part. Oscar demonstrated an in-depth knowledge of what I was looking for without any pressure or hidden agenda. After deciding with my wife, the vehicle we wanted, I was introduced to Cristine, the general manager. She helped us navigate an out-the-door price for the car and arranged to have the vehicle delivered so as not to drive the 200 mile round-trip to the dealer. My wife and I couldn't be more appreciative of the new car buying experience while working with Cristine and Oscar. If you're looking for an outstanding product, professional and customer-first mentality, look no further. Thank you Cristine and Oscar for all your help. More

A professional and courteous group of associates. Very friendly and extremely helpful. Did their best to present you the best deal possible. Appreciated their honesty and straightforwardness. Very friendly and extremely helpful. Did their best to present you the best deal possible. Appreciated their honesty and straightforwardness. More