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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,053 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,053 reviews

July 06, 2023

Had the pleasure of working with Paul Chau who made us feel immediately welcomed and comfortable as he helped get my family into a beautiful new Outback. He had answers to all of our questions and provide More

by J Clark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Sierra Subaru of Monrovia responded

J, thanks so much for your thoughtful feedback on Paul's insightful and accommodating approach to your buying experience, and congratulations to your family on the new Outback! We hope you absolutely love it, and we wish you all the best in your summer adventures, from the whole team at Sierra Subaru!

July 06, 2023

As always Catherine Camacho always keeps us updated and does her job very well. Deserves a raise! More

by Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Sierra Subaru of Monrovia responded

Thank you for your fantastic feedback on Catherine, Omar! She's an amazing person to work with, and we're so pleased you agree. Please don't hesitate to call when Catherine and the Sierra Subaru team may help you with anything. It's always our pleasure!

July 06, 2023

Rafael Ibarra is such a helpful guy! Even though we don’t have an appointment to get the services needed for our car, he still manages to help us and get us done in a reasonable time. So More

by docchi22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Sierra Subaru of Monrovia responded

Thanks for stopping by to express your sincere appreciation of Rafael in our service department! He works hard to make sure our clients' needs are met in a timely manner, and we're delighted he continues to do that for you. Thank you for being a loyal Sierra Subaru customer!

July 06, 2023

Even though we arrived early for our scheduled appointment, we were received and greeted by Rafael Ibarra and taken care of promptly. The wait time was shorter than anticipated and we were back on More

by dangvet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Sierra Subaru of Monrovia responded

Thanks for the kind review of Rafael and this service visit! We're glad he handled your appointment promptly and returned you safely to the road after a quick and thorough servicing. We graciously look forward to repeating this at your next visit!

July 01, 2023

Just bought my 2nd Subaru with the help of Adrien Estrada, Internet Sales Manager. Adrien acts like a professional while being friendly at the same time. He is very knowledgeable regarding Subaru V More

by tabstax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrien Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cha
Jul 06, 2023 -

Sierra Subaru of Monrovia responded

Thanks for letting us know how pleased you were with Adrien's support during this transaction! We're delighted he addressed all of your needs and wishes, thoroughly, to make this a pleasant buying experience. Congrats on your 2nd Subaru! We wish you lots of happy travels this summer, from all of us at Sierra Subaru!

July 01, 2023

I started coming to this location to service my Subaru after moving from Long Beach and I’m glad I did! Everyone at this dealership is incredibly nice and have excellent customer service. Rafael Ibarra is More

by Andrea Blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Sierra Subaru of Monrovia responded

Hi, Andrea! Thanks for taking a moment to recognize Rafael's consistent excellence. We're delighted you've experienced thorough and supportive service at each visit with his guidance. Thank you for always choosing Sierra Subaru!

June 29, 2023

I came to Subaru for service and was helped by Rafael Ibarra. He was very professional and helpful with all my questions and needs. He kept me up to date with all that was being taken care of my cars ser More

by laddburnett
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
Jun 29, 2023 -

Sierra Subaru of Monrovia responded

Great! Thanks for letting us know how satisfied you were with Rafael's attentive assistance. We're happy he was informative and kept you in the loop throughout the progress of the work. We hope you'll continue to choose Sierra Subaru for all of your automotive needs!

June 29, 2023

Joseph Dithomas did a great job coordinating service and repair on our Outback. Careful, considerate and good communications. Thank you on a job well done. More

by charlie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph Dithomas
Jul 06, 2023 -

Sierra Subaru of Monrovia responded

Charlie, thanks for the 5-star review of Joseph! We're glad his diligence resulted in a job well done on your Outback. We look forward to ensuring the same circumstances at your next appointment!

June 28, 2023

The staff treated us with respect and paid attention to what our needs were. I was very happy with the staff. More

by bigemaldonado
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Bowerman
Jun 29, 2023 -

Sierra Subaru of Monrovia responded

Thank you for your kind words for our team! Your complete satisfaction means the world to us, so we're happy everyone you interacted with provided their best support and expertise. We appreciate your business and look forward to working with you again some day!

Jun 30, 2023 -

bigemaldonado responded

The staff is very attentive to your needs and respectful.

June 27, 2023

Rafael Ibarra in service department quickly repaired car and carefully explained what was done. Efficiently organized car pickup. More

by ely
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Sierra Subaru of Monrovia responded

Thanks a lot, Ely! We're pleased every step of your service visit was convenient and organized, and Rafael provided you with all the details of your vehicle's services. We hope you'll continue to choose Sierra Subaru for all of your automotive needs!

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