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Sierra Subaru of Monrovia
Monrovia, CA
1,020 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods!
Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you.
Sierra Subaru Service, Auto Parts, and Vehicle Financing
At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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Showing 1,020 reviews
July 01, 2017
Friendly service ! I came in looking for a car for me and my huskies, Leo did a great job explaining my options. He was very detailed in the differences of each car. My I came in looking for a car for me and my huskies, Leo did a great job explaining my options. He was very detailed in the differences of each car. My dogs love the new car and fit comfortably! More
by Subaru123
Employees Worked With
Leo Molina
June 30, 2017
Easy, fast, convenient, friendly experience! I received warm greeting from Coty, he showed me various models and different options, test drove the car and had no sales pressure. Managed to work o I received warm greeting from Coty, he showed me various models and different options, test drove the car and had no sales pressure. Managed to work out a great deal, and closed the deal, paperwork went smooth and fast. I had a very pleasant buying experience, the way it should be. More
by Jojo2017
Employees Worked With
Coty Ritchie
June 30, 2017
Great experience!!!!!! I purchased my first car from Sierra Subaru and they made me feel comfortable throughout the whole preocesss. They gave me great service, but above al I purchased my first car from Sierra Subaru and they made me feel comfortable throughout the whole preocesss. They gave me great service, but above all they game me a great deal on my new car! If you're in the market for a Subaru I highly reccomend that you stop by. More
by Martin364
Employees Worked With
Coty Ritchie
June 29, 2017
5 Star Experience with a 5 Star Staff From the moment I walked on the lot, everyone treated me very professionally and like family. They have a very friendly and hospitable staff. I was ne From the moment I walked on the lot, everyone treated me very professionally and like family. They have a very friendly and hospitable staff. I was nervous at first, but the staff definitely helped make this purchase an easy one and looking back, I'm happy with the car and I'm happy I went with John and his staff at Sierra Subaru. More
by michaelcha
Employees Worked With
John Ruiz
September 24, 2015
Don't go there They have my car for three days for services. They don't tell me what's wrong. Every time I call they just passing me around. Never call me tell me They have my car for three days for services. They don't tell me what's wrong. Every time I call they just passing me around. Never call me tell me what need to be done and even my car only one year old. After three days now still no answer. More
by Andychan24
Employees Worked With
Over all customer services
December 06, 2013
I initially went in for a Mazda but ended up buying a Subaru. During the whole process, Gordon Fenty was very patient and understanding. He is quick with a smile and easy to talk to. Believe it or not Subaru. During the whole process, Gordon Fenty was very patient and understanding. He is quick with a smile and easy to talk to. Believe it or not, Gordon is actually on your side along the purchasing process. In fact, everyone from Gordon to the finance person, Ty Elkin was very helpful and willing to help. If you are looking for a Mazda or a Subaru, give Gordon a call and see what he can do for you. More
by Gr8NoCall
Employees Worked With
Gordon Fenty
November 16, 2011
Jeff over at Sierra Subaru was very nice! He made my buying experience very easy and quick. I would recommened them to anyone who is looking to buy a Subaru. buying experience very easy and quick. I would recommened them to anyone who is looking to buy a Subaru. More
by Ericmaholick
Employees Worked With
Jeff Odle
October 24, 2011
I was really happy with Joanne Martinez she could answer ever thing i asked about my 2006 STI stuff i didn't even know. Will come back any time very nice she is real good customer service. ever thing i asked about my 2006 STI stuff i didn't even know. Will come back any time very nice she is real good customer service. More
by subausti
Employees Worked With
Joanne Martinez
October 05, 2011
Helpful and patient. Had a large inventory. Answered all questions and also talked about future "service". Credit office person explained all options clearly without pressure. all questions and also talked about future "service". Credit office person explained all options clearly without pressure. More
by sally626355
Employees Worked With
Cindy
December 17, 2009
I would avoid this dealership, if it were me. The I would avoid this dealership, if it were me. The service center proved to be quite sub-standard for me. If you like having the same repair made n I would avoid this dealership, if it were me. The service center proved to be quite sub-standard for me. If you like having the same repair made no less than FOUR times (for a simple repair), then you'll be happy here. Maybe you like looking around at cars on the lot and wasting time at dealerships. Not me. They are so bad, the service advisor and manager sent my car home twice indicating it was "the best they could do" only to later admit parts should have been ordered and the job should have been done right on the first response. This dealer represents too many manufacturers to get any one of them right. I highly recommend going to virtually ANY Subaru dealer that carries exclusively that brand, as opposed to this one. General manager never acknowledged my concerns. Don't expect the regional service manager to do much either. He never called, even when asked to do so. I'm taking my business some place that's reputable. More
by ConsumerFeedback
Employees Worked With
Cindy
